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Onsite IT Support Analyst — Windows 11 & 365 (Legal Firm)

Katten

Katten is seeking a Support Analyst to join the IT team in Washington, DC. You will provide onsite Level 2 desktop support in a Windows 11/MS Office 365 environment for 1200+ end-users, in a firm-wide setting and in both remote and office contexts. The role requires reliable onsite work from Monday through Friday and confidentiality in all matters. Responsibilities include mentoring Help Desk staff, resolving escalated issues across MS Windows 11, Office 365, VPN/VDI, and related tools, #J-18808-Ljbffr Katten

Vacancy posted 4 days ago
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