Average salary: $195,500 /yearly
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$90k
...delivering mission-critical IT capabilities in support of humanitarian assistance and disaster response operations. Active Secret clearance is... ...of managing multiple priorities while collaborating across technical and business stakeholders. Key Responsibilities: Support...SuggestedFull timeContract workWork at officeFlexible hoursSouthpoint Consulting, Inc.
Washington DC4 days ago- ...degree in Computer Science, Information Technology, or a related technical field (or equivalent experience). Experience providing Tier II... ...vulnerability remediation, and Zero Trust security practices. Assist with conference room technology, audiovisual equipment, and end...SuggestedWork at officeRemote work
Bestica
Washington DC4 days ago - ...modernization initiatives. Successful candidates will possess strong technical troubleshooting skills, a customer-focused mindset, and the... ...integration. Provide TierII technical support while assisting TierI personnel through mentoring, technical guidance, escalation...SuggestedPermanent employmentContract workFor contractorsCasual workH1bWork at officeLocal areaMonday to FridayFlexible hours
Nash Harbor Solutions, LLC
Washington DC3 days ago $108k - $125k
...with occasional advanced troubleshooting needs Provide timely technical support to CBO staff for hardware, software, and endpoint... ...Respond to assigned daily office technology support needs Assist with conference room technology support and related user assistance...SuggestedFull timeWork at officeLocal areaRemote workMonday to FridayKMRG, LLC
Washington DC4 days ago- ...experienced IT Help Desk Technician to serve as the first line of technical support for a banking environment. The ideal candidate will be... ...through ServiceNow or similar ticketing systems Ability to assist end users with device settings, applications, cloud storage,...SuggestedRemote work
Saxon Global
Washington DC2 days ago $25 - $28 per hour
...and processes while thriving in a fast-paced, evolving environment. Core Duties and Responsibilities: Provide IT service desk and technical support to users Maintain in-house and remote computer systems, desktops, and peripherals. This includes installing, upgrading, and...SuggestedFull timeLocal areaRemote workInsight Global
Washington DC1 day ago- BayNova LLC is seeking a User Support Specialist to join our Alexandria, VA team for a federal government client. The ideal candidate will have a background in desktop support technologies and strong analytical skills, along with a dedication to customer service. Responsibilities...SuggestedRemote workWork from home
BayNova LLC
Alexandria, VA1 day ago $85k - $90k
...Provide on-call office support, conference room technology assistance, and responsive customer service through the official ticketing... ...response, outage restoration, vulnerability remediation, and technical escalations with Service Desk, Network Operations, Cloud, Engineering...SuggestedPermanent employmentFull timeContract workH1bWork at officeImmediate startFlexible hoursDigicon International
Washington DC3 days ago- ...satisfying all customer security, fingerprinting, suitability, and facility access requirements. Key Responsibilities Provide Tier II technical support for Windows, macOS, iOS, and Android devices. Install, configure, troubleshoot, repair, and maintain desktop computers,...SuggestedFull timeContract workWork at officeMonday to Friday
The Rehancement Group
Washington DC1 day ago $68k - $75k
...Technician duties. They will provide in depth Tier 1-2 level support for IT related incidents and service requests leveraging proven technical experience, following ITIL methodology, and superior customer service skills to support users in a networked environment with...SuggestedContract workWork at officeMonday to FridayAgile Defense
Arlington, VA1 day ago- ...or the equivalent of any. CORE RESPONSIBILITIES Provide timely technical support, advanced front-line troubleshooting, and guidance to agency... ...remediation, and Nessus-driven remediation priorities. Assist with outages, service disruptions, emergencies, and incident response...SuggestedPermanent employmentCasual workH1bWork at officeRemote workMonday to Friday
NucoreVision
Washington DC3 days ago - ...developing and maintaining SST's system(s) that store and organize data. They will oversee, organize, store, and analyze programmatic and technical data and data products. This task will also require the careful sharing of data to external stakeholders to support programmatic...SuggestedFull timeContract workFor contractorsWork at office
BryceTech
Washington DC1 day ago - ...Specialist to provide IT support to GSA's Infrastructure Technologies. Responsibilities include ticket processing, user support, and technical assistance for hardware and software issues. The ideal candidate will have a strong background in customer service and technical...SuggestedRemote job
$23.5 - $25.5 per hour
...accurately. This position requires strong communication skills and an ongoing desire to acquire new skills to ensure technical competency to assist with mid-level technical questions such as local system setup, local network issues, or compliance with data and interoperability...SuggestedHourly payTemporary workWork at officeLocal areaRemote work- Internetwork Expert in Washington, D.C. is seeking a Customer Support Technician to manage the technical offboarding process and provide tier-1 help desk support. This role requires attention to detail and the ability to handle a high volume of tickets efficiently. The...SuggestedRemote job
- CEdge Inc. in Washington, DC is seeking two IT Help Desk Specialists / Journeyman Computer Support Specialists to provide on-site Tier II support to a federal customer in a professional, mission-focused environment. You will troubleshoot Windows and macOS, manage tickets...Monday to Friday
- WINTrio LLC is seeking an experienced IT Help Desk Specialist to provide advanced technical support for Federal enterprise IT environments. This position deploys, maintains, troubleshoots, and supports Windows, macOS, and mobile computing platforms while delivering exceptional...
- Business Technology Integrators (BTI) seeks experienced IT professionals to provide Tier II help desk support at the Congressional Budget Office (CBO) in Washington, DC. You will support Windows, macOS, and mobile platforms on-site, collaborating with IRM and security teams...Work at office
- ...service interruptions and supporting Remedy ITSM. Responsibilities include account management, access controls, email and device support, patch management, backups, and tier I/II assistance while maintaining security clearance compliance. #J-18808-Ljbffr Intellect-Solutions
- Congressional Budget Office (CBO) is seeking an experienced IT Help Desk Specialist to support staff in Washington, DC. The role covers user support, endpoint operations, and security-conscious IT service improvements in a full-time onsite capacity. Responsibilities include...Full timeWork at office
- ...Desk Specialists to join our team in supporting the Congressional Budget Office - CBO. You will serve as the advanced, front-line technical support for the deployment, maintenance, and troubleshooting of enterprise hardware, software, and endpoint management systems across...Work at officeRemote work
- ...Service Desk Support for all applications supported by HQMC ARI. The role includes answering phones, resolving simple issues, and assisting with ticket escalation. Qualified candidates will have at least five years of IT-related experience and a CompTIA Security+ CE certification...
$67k - $94k
...to-date. Monitors and maintains desktop systems, printers, and other peripheral equipment. Provides help desk support and technical assistance to system users, escalating issues as necessary. Gathers and maintains inventory of IT equipment, such as desktops, laptops...- ...support on-site incident response for a U.S. Governmentivilian agencies. You will be the first line of defense for the TEN Lab systems, assist with user setups, respond to requests, and maintain tickets while supporting asset management and lab SOP development. You will...
- ...seeking an IT Customer Support - Journey to provide frontline technology support. You will troubleshoot hardware/software issues, assist users via multiple channels, and enhance knowledge bases. Ideal candidates have experience in IT support, strong customer service skills...
- ...Help Desk Professional to support end users in a fast-paced environment. Responsibilities include diagnosing technical issues, managing inquiries, and assisting with various software and hardware tasks. This entry-level role requires skills in Windows OS, Active Directory...Full time
$90k - $104k
...experiences in a classified environment. This position requires strong technical troubleshooting skills, attention to detail, and the ability... ...as the first point of contact for end-users seeking technical assistance via phone, email, or in person. Diagnose and troubleshoot...For contractorsWork at officeImmediate startHatchit Co
Washington DC18 hours ago- ...seeks two experienced IT Help Desk Specialists to support the Congressional Budget Office (CBO). You will provide advanced front-line technical support for deployment, maintenance, and troubleshooting of enterprise hardware, software, and endpoint management across Windows,...Work at officeRemote work
$65.5k - $90.5k
A technology solutions company is seeking a motivated Help Desk Specialist to provide customer service support and oversee IT processes. The position, based in Bethesda, MD, requires experience with Microsoft Office 365 and NMCI systems. Candidates must hold an Active TopSecret...Work at office- BlueWater Federal is seeking a Help Desk Specialist to support the Department of the Navy at the Pentagon. You will align with DoD IT support standards and NMCI/NGEN service expectations, handling Tier 2 issues and ensuring service request orders are processed efficiently...
