Open Government Supervisor

Salary: $28.34 Hourly
Location : 100 W HOUSTON ST, SAN ANTONIO, 78205, TX
Job Type: 4A Full-Time
Job Number: 2026-00999
Department: Communications & Engagement
Opening Date: 05/20/2026
Closing Date: 6/4/2026 11:59 PM Central
Grant Funded: No
FLSA Status: Non-Exempt


Job Summary


Under general direction, manages the City's Open Records process and requests organization-wide and provides Public Information Act support to all City departments. Oversees and maintains the operation of computerized records management systems, and supervises staff performing administrative clerical tasks as needed while working in coordination with the Office of the City Attorney on Open Records Requests (ORR). Exercises direct supervision over assigned staff.

Work Location
City Tower - 100 W. Houston St., San Antonio, TX (78207)
Work Schedule
8:00 a.m. - 5:00 p.m., Monday - Friday

Essential Job Functions

• Ensures that open records are being closed in a timely manner by running reports.
• Coordinates and supervises clerical operations of the Open Government team such as scanning, data processing, data analysis, and completing
  requests for departmentally held information and reports.
• Supervises and works to ensure coordination between Open Government team and department divisions within the City.
• Searches for solutions to resolve backlog issues; create and improve workflow processes to provide successful and timely responses.
• Follows procedures for records management projects and supports the City's record-keeping practices to ensure that regulatory requirements for records management are met.
• Analyzes, evaluates, and reviews information and record keeping practices as assigned.
• Manages the TEQSYS (eDP) contract and coordinates updates and maintenance procedures required with the contract vendor.
• Partners with the City Attorney's Office to ensure the Attorney General's deadlines are met and that rulings are responded to accordingly and correctly.
• Assists departments in management and timely follow-up of open records requests.
• Responds to high priority questions and information requests; reviews and redacts responsive records for revelancy.
• Provides training to all City open records specialists and liasons on the Texas Public Information Act and use of the GovQA portal.
• Creates and presents reports for Budget Management and department leaders regarding open records data.
• Functions as the Department representative and meets with City leadership weekly to review high priority open records requests.
• Performs related duties and fulfills responsibilities as required.

Job Requirements

• Associate's Degree from an accredited college or university
• Four (4) years of increasing responsible experience in managing legal documents, open records or related field

Preferred Qualifications

• Experience in records management, document organization and maintaining files
• Knowledge of the Texas Public Information Act
• Experience in managing multiple projects with various deadlines.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities

• Knowledge of the Freedom of Information Act and Texas Public Information Act regulations
• Knowledge of principles of record keeping and records management, and running open records reports
• Knowledge of computer software and hardware applications
• Knowledge of audio and video editing, editing equipment, and equipment maintenance requirements
• Knowledge of technical requirements for audio/video records for storage
• Knowledge of general office methods, procedures, and practices, and improving workflow processes
• Knowledge of local, State, and Federal guidelines for records disposal and retention
• Knowledge of methods, techniques and practices of research for attorney or legal review
• Skill in reviewing documents and redacting responsive records for revelancy
• Ability to manage high level requests
• Ability to provide technical assistance, training and supervise a team
• Ability to manage contracts
• Ability to develop, implement, and evaluate new programs
• Ability to perform all the essential functions of the position, with or without accommodations
• Ability to work primarily in an office environment

Benefits Information
The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

Note:

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information
The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the so that accommodations may be made to meet your needs. Our telephone number is View phone number on click.appcast.io and our fax number is View phone number on click.appcast.io.
01


Are you a current regular full time or part time CoSA employee?

• Yes - I am a Full Time City Employee.
• Yes - I am a Part Time City Employee.
• No - I am not a Full Time or Part Time City Employee.

02


Are you a veteran or active member of the armed forces?

• Yes
• No

03


Are you a San Antonio Ready to Work Program (SARTW) or Train for Jobs San Antonio Program (TfJSA) participant?

• Yes - SA Ready to Work Program
• Yes - Train for Jobs SA Program
• Yes - Both Programs
• No

04


What best describes your highest level of education at the end of the current semester?

• Some High School
• High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
• 30+ completed semester hours (credits) from an accredited college or university
• 60+ completed semester hours (credits) from an accredited college or university
• Associate's Degree from an accredited college or university
• 90+ completed semester hours (credits) from an accredited college or university
• 120+ completed semester hours (credits) from an accredited college or university
• Bachelor's Degree from an accredited college or university
• Master's Degree from an accredited college or university
• PhD, JD, or other Post Graduate Degree from an accredited college or university
• None of the above

05


How many years of increasing responsible experience in managing legal documents, open records, or related fields?

• I do not have any experience
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years
• 11 years
• 12 years or more

06


How many years of experience do you have working for a government agency or municipality?

• I do not have any experience
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years or more

07


How many years of experience do you have working in a role under the Texas Public Information Act requirements?

• I do not have any experience
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years or more

08


Describe how you manage competing priorities and tight deadlines in a fast-paced, high-volume environment. Include any tricks or techniques that have assisted you in the past, and where you gained this experience. If you do not have any experience, respond "n/a"
09


Describe your experience working with records management, documentation organization, and/or maintaining files. Where did you gain this experience, and what were some of the typical duties you held in this role? If you do not have any experience, respond "n/a"
10


I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at View email address on click.appcast.io or View phone number on click.appcast.io. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended.

• I acknowledge.

Required Question