Dock & Door Technician

Find Your Career With LiftOneWe're a family-owned company under our fourth generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed.LiftOne invests in people, facilities and innovative technology as part of the essential role we play in supporting our country's supply chain and enabling critical goods to be delivered to homes and businesses. We're a privately held company, and pair our scale with a strong foundation in our culture and values. This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last.We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential. We offer great benefits, competitive salaries and opportunities for advancement to all our employees.Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company. Learn more about what it means to become a team member with LiftOne.EXPERIENCED SERVICE TECHNICIANS WANTEDWeisiger Group is a family-owned company with nearly 100 years of innovation, growth, and success. We are built on principles of trust, integrity, and the drive to support customers and employee growth. LiftOne, a division of Weisiger Group, strives to invest in people and the work they do for our customers. We nurture career growth and believe our employees are the key to our success. Be a part of the innovative essential work we do at LiftOne and make a difference for our customers and our community.Benefits of Working for LiftOneFamily-oriented environmentDefined career progressionYearly tool & boot allowanceQuarterly Tech POD IncentivesHigh-quality uniforms including a washing serviceMedical/dental/vision insurance401(k) w/ matchTuition reimbursementPaternity & maternity leavePaid vacation & sick timeSummaryThe Dock and Door Road Technician is responsible for troubleshooting, diagnosing and repairing loading dock and doors. This position is also responsible for performing all assigned preventative maintenance on customer equipment and recommending service as needed. Proper processing of paperwork is required at the completion of each job. The Dock and Door Road Technician will also be responsible for a company-owned service van and will be required to maintain the van and parts inventory it carries.Essential FunctionsIdentifying the general problem based on customer concern and testing to locate the failureCompleting the appropriate repairs in the safest and most efficient manner and testing the equipment to ensure it is working properlyDriving to and from locations (customer sites, parts pickups, etc.) to address on-site needs the customer.Making necessary repairs (with customer approval) and other basic maintenance as neededProcessing the necessary documentation at the completion of each job, ensuring all parts are accounted for, time is properly documented, and each repair is itemizedFollows all safety procedures in performing work as well as company policiesProperly identify and order all necessary replacement partsOther duties may be assignedSupervisory ResponsibilitiesThis job has no supervisory responsibilities.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.Education and/or ExperienceHigh school diploma, G.E.D. or tech school graduate preferredMust be a certified welder or able to obtain certification within the first 30 days of being hired.Successful completion of the welder apprentice level or three years welding experience.Ability to read and comprehend regulations and instructions written in the locally applicable language(s).Ability to perform duties at elevated heightsDemonstrated ability to repair equipment per skill levelBasic Computer/Tablet knowledge (Microsoft and Apple operating systems)Valid driver license and clean driving record must be maintained throughout employmentDemonstrates exceptional customer service skillsLanguage SkillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine correspondence.Mathematical SkillsAbility to calculate figures and amounts such as discounts, percentages, and ability to perform these operations using addition, subtraction, multiplication, and division. Ability to understand weight measurement, volume, and distanceReasoning AbilityAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Workplace RequirementsThe physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical DemandsWhile performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, bend, kneel, crouch, or crawl and taste or smell. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employee must operate equipment in a safe manner.Work EnvironmentWhile performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.We are an Equal Opportunity EmployerWe require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.