Field Manager

Flooring Field ManagerCertified Flooring Installation (CFI) is headquartered in Newport, KY and is hiring a Flooring Field Manager to support our Columbus and Dayton, OH markets. You can be based out of either our Columbus-area office (Groveport) or our Dayton office, whichever is the better fit for you. This is a high-impact role focused on coordinating subcontractor crews, scheduling installations, and resolving job issues quickly and professionally.You will be the main point of coordination between crews in the field, internal operations, and customers. Most of your day is based in the office coordinating schedules and solving problems. You will also visit job sites when needed to inspect work and troubleshoot.This is a fast-paced environment. If you are organized, decisive, and comfortable juggling a lot of moving pieces, you will do well here.Daily scheduling and coordination across a high-volume installation pipeline (roughly 200 jobs per week)Subcontractor crew dispatch, capacity planning, and day-to-day supportJob issue resolution, including questions from crews, store partners, and customersClear communication and follow-up so installs stay on track and issues do not lingerAccurate documentation and updates so job status is always clearCoordinate the daily install schedule and handle changes, callouts, and priority jobsSupport 10 to 20 subcontractor crews per day with scheduling, questions, and troubleshootingTake and make calls with crews and partners to resolve issues and confirm next stepsVisit job sites as needed to inspect work, validate conditions, and support resolutionKeep clean notes and updates in internal systems so the team has real-time visibilityMaintain strong working relationships with installers, customers, and store leadershipStrong flooring knowledge, you can speak the language and troubleshoot common install problemsExcellent organization and scheduling skills in a high-volume environmentComfort managing multiple priorities and staying calm when the day changesClear, professional communication with crews, customers, and internal teamsBasic computer skills, including email and job updates in scheduling or order systemsReliable follow-through and accountabilityChoice of home office: Columbus-area office at 5740 North Green Pointe Drive, Groveport, OH 43125, or the Dayton office at 4696 Wadsworth, Dayton, OH 45414Approximately 80% in-office and 20% in the fieldLocal travel throughout the Columbus/Dayton area, no overnight travelCompany vehicle available for site visits during the workday; it stays at the office and is not for take-home useStandard hours are 8:30 AM to 5:00 PM, with occasional calls outside hours from crews already in the fieldSalaried role, $58,000 to $67,000 depending on experienceStandard CFI benefits package, including:Medical, Dental, Vision Insurance (eligible after 90 days)401(k) with employer match (eligible after 90 days)PTOLife and AD&D, plus additional life products available at group ratesMust pass a thorough background checkMust pass a pre-employment drug screenValid, unrestricted driver's license