Direct Sales Advisor
IQ Fiber
Job Description
Job Description
IQ Fiber was built to do internet differently. We're a 100% fiber-optic internet provider with a simple mission: To engineer a smarter internet experience. That means internet that's fast, reliable, and simply priced, backed by real humans who answer when you call and solve problems before you know they exist.
We bring that same thinking to how we build our company. Our teammates are a big part of what makes IQ Fiber different, and we believe how we work matters just as much as what we deliver. We're looking for good humans who bring great ideas, raise the bar with every task, and want to be part of a bigger story. Your work matters here. Position SummaryIQ Fiber is seeking an energetic, customer-focused Direct Sales Advisor to bring fast, reliable fiber-optic internet service to residential communities across the Jacksonville, FL area. This role serves as the local face of IQ Fiber in assigned fiberhoods, conducting door-to-door canvassing, participating in community events, and converting residents into IQ Fiber customers through honest, transparent, and consultative sales interactions. A company vehicle is provided for travel within assigned territories. This is a highly active, field-based individual contributor role that requires daily presence in the fiberhood. Success depends on self-motivation, resilience, and the ability to consistently meet or exceed defined sales quotas while delivering an outstanding customer experience. Location: In the Field Essential Duties and Responsibilities
- Conduct daily door-to-door sales activities within assigned fiberhoods to promote IQ Fiber broadband services and establish IQ Fiber as the provider of choice.
- Engage residents face-to-face to introduce IQ Fiber's services, deliver the standard sales presentation, and generate new customer orders entered into internal systems.
- Meet or exceed daily, weekly, and monthly sales quotas and market penetration goals.
- Educate residents on the differences between IQ Fiber and competing providers to support informed purchase decisions.
- Follow up with newly activated customers to confirm satisfaction and gather feedback for continuous improvement.
- Participate in community events, fiberhood marketing initiatives, and promotional outreach to drive service awareness and grow the customer base.
- Monitor the competitive landscape within assigned territory to identify risks, issues, and opportunities.
- Represent IQ Fiber professionally and build trust and credibility within local communities.
- Maintain a steady sales pipeline through consistent field activity and proactive follow-up on leads.
- Perform other duties as assigned.
- High school diploma or equivalent required; minimum age of 21.
- Proven sales experience, preferably in outside sales, door-to-door, or fiberhood marketing; telecommunications experience strongly preferred.
- Solid understanding of sales fundamentals and sales process management.
- Valid driver's license; must pass driver's license, background, and drug screening checks.
- Ability to travel locally within the assigned sales territory and operate a company vehicle safely for extended periods.
- Ability to conduct door-to-door canvassing, which constitutes approximately 70–80% of work time, including extended periods outdoors in varying weather conditions.
- Ability to work flexible hours, including evenings, weekends, and occasional holidays.
- Ability to operate a personal computer and wireless equipment.
- Ability to work independently and collaboratively with a team in a fast-paced, field-based environment.
- Ability to demonstrate an energetic, friendly, professional, and customer-focused demeanor in every interaction.
- Daily, weekly, and monthly sales quotas and fiberhood penetration goals are consistently met or exceeded.
- Residents are confidently educated on IQ Fiber's services, the standard sales presentation is delivered effectively, and qualified households are converted to new customer orders.
- IQ Fiber is represented as a trusted local ambassador — professional, honest, and transparent in every community interaction.
- A steady sales pipeline is maintained through consistent field activity, including door knocking, events, outbound calling, and timely lead follow-up.
- Lasting community relationships are built, and customer feedback and competitive insights are proactively shared to improve results and the customer experience.
- Ability to walk door-to-door for approximately 70–80% of a shift while canvassing residential neighborhoods.
- Ability to work outdoors for extended periods in varying weather conditions while canvassing assigned fiberhoods.
- Ability to stand for extended periods while engaging residents at doorsteps and community events.
- Ability to carry a laptop, tablet, or wireless sales equipment while canvassing door-to-door throughout a shift.
- Ability to safely operate a company vehicle for extended periods while traveling within an assigned territory.
IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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