Patient Services Associate II - Medical Oncology

Responsibilities enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department Obtains pre certifications and/or pre authorizations for procedures verifies insurance, referrals and patient demographic information Supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors Maintain efficient flow of practice and escalates patient and/or provider concerns as appropriate Greets and interacts with patients/visitors in a professional manner, on phone or in person Ensures compliance with all applicable federal, state, and local regulatory standards Requirements HS Diploma or equivalent required Must be able to communicate courteously with patients and/or visitors. Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors. Ability to process and interpret data. Ability to multi task while managing a time sensitive workload. Core Competencies Demonstrates strong communication skills and a commitment to enhancing the patient experience through professional interactions. Proficient in processing data and managing time-sensitive tasks while ensuring compliance with regulatory standards. #J-18808-Ljbffr Jobtailor