Support Desk Specialist
Virtual Vocations Inc
Providing first-tier IT support for colleagues and patients, the full-time remote Support Desk Specialist will manage break/fix issues, inquiries, and requests while optimizing IT systems and ensuring effective communication. Key responsibilities Deliver first-tier support for IT-related issues through various communication channels Document and communicate effectively with colleagues and patients to resolve technical support inquiries Assist in IT system optimization and ensure smooth operation of IT services Required qualifications High School Diploma or equivalent is required; Associate's degree in Computer Science or related field is preferred 1 year of customer service, healthcare, or information technology experience is preferred 1 year of experience with Active Directory, VMWare, Epic, and/or ServiceNow is preferred
Vacancy posted 5 days ago
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