Patient Care Tech, Med Surg, Per Diem

United States, Massachusetts, Marlborough Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non‑Exempt Hiring Range: $15.00 - $25.82 (final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations) Schedule Details: Sunday through Saturday Scheduled Hours: varies Shift: 4 - Mixed Shift, 8 Hours (United States of America) Hours: 0 Cost Center: 10021 – 0226 Nursing 2 This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process. At UMass Memorial Health, everyone is a caregiver – regardless of title or responsibilities. Exceptional patient care, academic excellence, and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts and a place where you can build the career you deserve. We are more than 20,000 employees working together as one health system in relentless pursuit of healing for our patients, community, and each other. About the Role Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities and receives workplace education and training to assist members of the healthcare team in the care of patients. Major Responsibilities Provides clear, timely communication to the RN regarding observations and changes seen in patients (e.g., skin condition, vital signs, mental status). Provides constant observation of high‑risk patients as assigned by the Resource Nurse or designee. Participates in the development and maintenance of a safe environment, utilizing interventions to de‑escalate patients and, if unsuccessful, participating in restraints in accordance with training and education. Assists patients with daily living activities such as personal hygiene, ambulating, meals, and nourishment. Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics. Maintains patient safety by performing safety checks, utilizing fall‑prevention devices, and following the Restraint Policy standards. Takes and records vital signs (temperature, pulse, respirations, blood pressure, pulse oximetry) and measures and records patients’ height and weight. Performs ECGs, point‑of‑care tests, and bladder scanning according to hospital standards; collects, labels, and prepares specimens for transport to the lab. Performs phlebotomy in certain locations. Performs other unit‑specific procedures such as telemetry battery changes, equipment checks, cleaning between patients, and proper storage of supplies. Assists RN or Licensed Independent Practitioner with treatments and procedures by preparing patients, setting up equipment and supplies, and utilizing sterile technique when indicated. Observes, measures, and records oral food and fluid intake; sets up full‑strength tube‑feeding solutions and refills tube‑feeding bags; empties and records output from Foley catheters, ostomy appliances, and other drainage systems; performs ostomy care as directed. Demonstrates sensitivity and responsiveness to patients’ needs, building positive rapport and relationships. Provides respectful, culturally and age‑appropriate communication with patients, staff, family, visitors, and others. Replenishes patient and unit supplies and equipment. Requests assistance from identified resources when more direction is needed. Keeps current with hospital and unit changes by reviewing communication boards, bulletin boards, posted notices, and regular e‑mail updates from UMMHC. Has the ability to precept new Patient Care Technicians. Standard Staffing Level Responsibilities Complies with established departmental policies, procedures, and objectives. Attends a variety of meetings, conferences, and seminars as required or directed. Demonstrates use of quality improvement in daily operations. Complies with all health and safety regulations and requirements. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to a professional, tolerant, civil, and accepting environment for employees, patients, and visitors. Maintains regular, reliable, and predictable attendance. Performs other similar and related duties as required or directed. Position Qualifications – Patient Care Technician I License, Certification, Education Minimum of a high‑school education or GED. Basic Life Support certification within 30 days as a condition of employment. Experience and Skills Ability to read, write, and communicate in English in a clear and concise manner. Basic computer skills. Basic medical terminology knowledge. Must be able to remain calm under stress or emergency situations. Position Qualifications – Patient Care Technician II License, Certification, Education Minimum of a high‑school education or GED. Current Basic Life Support certification. Experience and Skills Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCA I. Prior inpatient/outpatient care experience or clinical care training. Ability to read, write, and communicate in English in a clear and concise manner. Medical terminology knowledge. Computer skills. Strong interpersonal skills to gather information, build collaborative relationships, and provide exceptional patient service. Proven problem‑solving abilities for routine situations. Must be able to remain calm under stress or emergency situations. Physical Demands and Environmental Conditions Position requires indoor patient‑care work. Hand dexterity, hearing, and vision are required to take direction from patients or providers, adjust equipment, observe, and describe patient observations. Must be able to lift up to 50 pounds. Work involves heavy demand, standing, walking most of the time with the possibility of pushing heavy equipment and bending frequently. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to a workplace that respects diversity and inclusivity. Our Standards of Respect—acknowledge, listen, communicate, be responsive, be a team player, and be kind—guide our interactions and culture. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at View email address on click.appcast.io. We will make every effort to respond to your request for disability assistance as soon as possible. #J-18808-Ljbffr UMass Memorial Health