Account Manager - Brand Partnerships

Job Description

Location: New York, NY (Hybrid / In-Office as needed)

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Type: Full-Time

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Compensation: $90,000 base (commensurate with experience)

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Overview

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We’re looking for an Account Manager to help manage brand relationships within our Brand Division and serve as the bridge between clients and our internal production teams. This role handles end-to-end account management across branded content initiatives, including video planning, production coordination, shoot execution, communication, and delivery.

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The ideal candidate is highly organized, deeply communicative, production-savvy, and comfortable managing multiple brand partners simultaneously. You will be responsible for keeping projects moving smoothly, clients informed, and internal teams aligned across Slack and all necessary communication channels.

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This is a hands-on, client-facing role for someone who understands how digital content gets made and knows how to manage expectations, timelines, and creative workflows at a high level.

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Key Responsibilities

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Client & Account Management

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• Serve as the day-to-day contact for brand partners across active projects
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• Manage client communication across Slack, email, calls, and meetings, ensuring responsiveness, clarity, and strong relationship management
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• Translate brand goals, creative direction, and project objectives into clear internal briefs and action plans
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• Proactively manage client expectations, timelines, deliverables, and approvals
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• Identify opportunities to strengthen partnerships, expand scope, and improve overall client experience
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Production & Project Management

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• Coordinate end-to-end execution of branded content videos, from kickoff through final delivery
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• Work closely with producers, creatives, talent, and post-production teams to ensure projects stay on schedule and on budget
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• Manage shoot planning and logistics in collaboration with production leads (scheduling, locations, talent, assets, approvals)
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• Track milestones, deliverables, revisions, and feedback loops across multiple concurrent projects
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• Ensure all creative output aligns with brand guidelines, project objectives, and platform best practices
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Internal Management & Communication

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• Maintain clear, organized communication across Slack and project management tools
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• Keep internal stakeholders and Account Director updated on timelines, priorities, and client feedback
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Operational Responsibilities

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• Manage scopes of work, timelines, and deliverables in coordination with leadership
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• Ensure a high bar for organization, follow-through, and accountability across all brand engagements
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Qualifications

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• 2-5 years of experience in account management, brand partnerships, or client services at a digital production company, creative agency, or branded content studio
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• Strong understanding of digital content production workflows (pre-production, production, post-production)
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• Proven experience managing brand clients and multiple projects simultaneously
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• Exceptional communication skills, written and verbal, with comfort operating primarily in Slack and fast-moving environments
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• Highly organized, detail-oriented, and proactive with a strong sense of ownership
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• Based in New York City Area and available for in-person meetings, shoots, and productions as needed
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Nice to Have

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• Experience working with creators, influencers, or talent-led productions
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• Familiarity with short-form and platform-native content (TikTok, Instagram, YouTube, etc.)
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• Background in branded entertainment, social content, or performance-driven content
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• Comfort navigating fast-growth, entrepreneurial environments
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Why This Role

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This is a high-impact role. You’ll sit at the center of meaningful creative work, collaborate with talented internal teams, and play a critical role in delivering best-in-class branded content for leading partners.

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