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Senior Quality Analyst - Bilingual (English/Portuguese)

Bank of America Corporation

Bank of America is seeking a QA Auditor to review evaluations and coach managers, ensuring compliance with regulatory requirements and quality scoring. The role analyzes data, identifies trends, and communicates performance insights to leaders. Associates’ actions must align with standards, and process improvements will be developed and implemented to raise overall quality and client satisfaction. The position requires bilingual English/Portuguese, coverage of Brazil work hours, and a #J-18808-Ljbffr Bank of America Corporation

Vacancy posted 3 days ago
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