Customer Service Representative

Are you passionate about delivering exceptional customer experiences? Modagrafics in Wheeling, IL, is seeking a Customer Service Representative. This role focuses on large-format printing and graphics. Salary: Competitive range of $50,000 - $55,000, based on experience. Responsibilities: • Provide top-tier client service • Cultivate strong client connections and deliver customized solutions • Comprehend customer requirements and deliver unparalleled assistance • Elevate brand image and surpass expectations • Communicate effectively with clients, ensuring they are informed about order timelines and progress • Coordinate off-site installation teams with clients located across the country • Engage in cold-calling activities with both existing clients and potential new clients • Manage client expectations • Provide support to the sales team to enhance customer satisfaction and drive sales Qualifications: • At least 2 years of proven customer service experience required • Excellent oral and written communication abilities are a must • Must be adept at multitasking and prioritizing tasks in a fast-paced setting • Email and phone communication skills • Familiarity with printing and graphics is essential • A bachelor's degree is preferred Compensation: $50,000 - $55,000 yearly

• Provide top-tier client service • Cultivate strong client connections and deliver customized solutions • Comprehend customer requirements and deliver unparalleled assistance • Elevate brand image and surpass expectations • Communicate effectively with clients, ensuring they are informed about order timelines and progress • Coordinate off-site installation teams with clients located across the country • Engage in cold-calling activities with both existing clients and potential new clients • Manage client expectations • Provide support to the sales team to enhance customer satisfaction and drive sales

Compensation:
$50,000-$55,000 per year