Product Development Manager

About Us Community Health Choice, Inc. (Community) is a non‑profit managed care organization (MCO) licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 94 hospitals, Community serves over 400,000 members with the following programs: Medicaid State of Texas Access Reform (STAR) program for low‑income children and pregnant women Children’s Health Insurance Program (CHIP) for the children of low‑income parents, which includes CHIP Perinatal benefits for unborn children of pregnant women who do not qualify for Medicaid STAR Health Insurance Marketplace Plans that offer individual health coverage that includes preventive care, emergency services, prescription drugs, and hospitalization available to all, regardless of pre‑existing conditions Community Health Choice (HMO D‑SNP), a Medicare Advantage Dual Special Needs plan for people with both Medicare and Medicaid that combines Medicare Part A and Part B benefits, Medicare Part D prescription drug coverage, and Medicaid benefits with additional health benefits like dental, vision, transportation, and more Improving members’ experiences is at the heart of every Community position. We strive every day to make sure that our members have access to the high‑quality health care they need and deserve. Community is accredited by URAC for its health plan operations. We offer care management programs for asthma, diabetes, and high‑risk pregnancy. An affiliate of the Harris Health System (Harris Health), Community is financially self‑sufficient and receives no financial support from Harris Health or from Harris County taxpayers. Job Summary The Product Development Manager will play a pivotal role in driving the success and growth of our organization by overseeing and managing the development of new product lines. This individual is responsible for monitoring and evaluating the performance of our existing products (STAR+PLUS, STAR, CHIP, Medicare (D‑SNP), and Marketplace), analyzing key metrics, and making data‑driven recommendations for product enhancements or strategic pivots. The Product Development Manager aggregates market intelligence to identify and develop future benefit plan designs, recommends product positioning for new and existing products, and modifies current products as necessary to be compliant with regulatory requirements. The Manager will manage new product initiatives from concept to implementation and provide ongoing monitoring, leading cross‑functional teams, collaborating with key stakeholders, and leveraging market insights to design and deliver innovative products that meet the needs of our members and drive business growth. This position will collaborate with Business Development, Finance, Compliance, and Operations to report market dynamics and trends, and ensure competitive offerings. Job Specifications Collaborate with executive management to build out the infrastructure (technical, sales, account management, billing, etc.) to service commercial accounts and build consensus across departments during product development and implementation to drive innovation Manage implementation teams and ensure full transition to operational models Lead, coordinate, and manage monthly service meetings with clients to champion a customer‑centric approach; develop and distribute performance monitoring reports internally and to clients Effectively advance Community’s brand and promote the organization throughout its markets and communities by volunteering (40 or more hours per year) for community‑based, governmental, industry, accreditation, provider, or business development entities whose purpose aligns with Community’s mission or that impact Community’s operational success or organizational sustainability Complete and submit RFPs and bid submissions for new and existing programs Remain current with trends in new product development, distribution strategies (brokers, etc.), HHSC and TDI regulations relevant to these lines of business Other duties as assigned Product Development Manager (D‑SNP) Minimum Qualifications Education: Bachelor’s degree in business administration, healthcare management, or related field required Work Experience 5+ years of relevant and comprehensive knowledge of the field’s concepts and principles 5+ years of Medicare (D‑SNP) experience in product management or development roles within the healthcare or managed care industry preferred #J-18808-Ljbffr Harris Health