Dental Front Office Assistant

Dental Front Office Assistant

At Cassity & Legacy Implants and Periodontics, our team of experts offer a truly unique and one of a kind experience to each and every patient. The team of doctors have limited their practice in each of the disciplines of their specialty to bring our patients a highly specialized approach to their needs. With our team of highly specialized experts, we possess the ability to treat all aspects of periodontics and implant dentistry comprehensively; yet allowing each doctor the ability to apply their area of specialization, to give our patients the most timely and best care possible.

Work Schedule: Monday-Friday 7:30AM-5:15PM

Work Locations:

• 5331 S. Adams Avenue, Suite A, South Ogden, UT
• 375 N Main St, Suite 204, Kaysville, UT

Job Description:

Our dental front office associates are the heart of our practice they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care.

Key Responsibilities

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Qualifications

• Dental office experienced (preferred)

Benefits We Offer:

• Paid Holidays and Paid Time Off (PTO)
• 401(k) Retirement Plan
• Health and Vision Insurance
• Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
• Supplemental Coverage (Disability, Critical Illness, Accident)
• Paid Scrub Allowance
• Career Growth and Development Opportunities

Additional information

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.