Entry Level: Front Office/Doctor Relations Representative

Job Description

Job Description

Welcome to Diamondhead Dental Lab, where excellence meets innovation in the realm of restorative dentistry. As a premier partner for dental professionals, we proudly serve as the primary resource for doctors seeking comprehensive solutions and ongoing education. At Diamondhead Dental Lab, our mission is clear: We are a doctor’s first resource in all aspects of restorative dentistry and continuing education. Resulting in increased confidence, patient care and practice profitability. By communicating clearly our dynamic team delivers an efficient, consistent, and innovative lab experience to our doctor. All while delivering a world-class experience to their patients. Our core values are: Innovation, excellence, Integrity, Communication, Accountability, Making a Difference.

We are currently on the lookout for a skilled front office admin to join our dynamic team.

Qualifications

• Ability to problem solve
• Experience in CRM software
• Experience in dental lab management software
• Great Organization Skills
• Great communication skills
• Ability to communicate and articulate workflows and processes
• Efficient in Microsoft Office Word, Excel, Power point.

Roles/Responsibilities:

• Your duties will include case input (both digital and physical cases)
• Organize deliveries
• Professional communication with doctors
• Efficiently tracking timelines of cases through out the lab
• Answering day to day questions and solving problems
• Invoicing
• Managing onboarding processes
• Front office management