REGAL HARRISBURG | FLOOR STAFF | $12.00/HR

Regal Harrisburg | Floor Staff | $12.00/hr

Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as part-time employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Concession Stand or be scheduled as either an Usher or Greeter. Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission statement and policies, including:

• General cleaning duties,
• Regular and consistent attendance,
• Compliance with our company dress code; and
• Handle emergency situations when called upon to do so.

Essential Duties & Responsibilities of Positions (Include but Not Limited To)

CONCESSIONAIRE

• Upselling/Suggestive selling
• Promoting the Regal Unlimited program
• Scanning pre-purchased & Unlimited tickets
• Promoting the Regal Crown Club & Regal App
• Complying with all local, state, and federal food safety laws
• Required to read and understand training materials that will cover:
• Subjects such as sexual harassment and discrimination.
• Abide by all federal & state laws regarding breaks and/or meal periods
• Operating, preparing, and cleaning of all concession related equipment
• Operating POS system, including proper cash handling & responsibility for:
• Accuracy of cash drawer, credit cards, and gift cards; as well as
• Redeemed coupons & concession stock inventory

USHER

• Managing crowd control
• Enforcing MPAA rating system
• Directing patrons to their auditoriums
• Inspecting backpacks & packages when applicable
• Cleaning auditoriums at the end of scheduled shows
• Assisting guests in finding seats in auditoriums when necessary
• Reporting problems, discrepancies, or unusual situations that arise
• Maintaining clean restrooms, lobby area, hallways, and other areas
• Conducting in theatre inspections to monitor picture and sound quality
• Watch for film & content piracy
• Help maintain a safe quality environment within the auditoriums
• Monitoring the cleanliness and operation of theatre vending equipment
• Assisting with all opening and closing duties as assigned by management

GREETER

• Enforcing MPAA rating system
• Review & scan pre-purchased tickets
• Directing patrons to their auditoriums
• Championing the Regal Unlimited Program
• Welcoming & Hosting guests to the theatre
• Inspecting backpacks & packages when applicable
• Reporting problems, discrepancies, or unusual situations that arise

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Completion of cast certification program as a cast member/cashier or progress towards completion required.

Language Ability

Possess good public speaking, listen effectively, and respond clearly and directly.

Math Ability

Perform calculations with speed and accuracy and identify and correct errors.

Reasoning Ability

Identify problems, gather relevant data, and note possible causes of problems. Evaluate relevant information, recognize alternatives, and reach conclusions based on evidence. Take action beyond what is necessarily. Perform under pressure and/or opposition.

Personal Skills

Possess excellent communication skills with customers, co-workers, and management. Establish goals, budget time, and set priorities to achieve desired objectives.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift no more than 60 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Qualifications

Behaviors

Required

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Loyal

Shows firm and constant support to a cause

Team Player

Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Dedicated

Devoted to a task or purpose with loyalty or integrity

Preferred

Thought Provoking

Capable of making others think deeply on a subject

Leader

Inspires teammates to follow them

Innovative

Consistently introduces new ideas and demonstrates original thinking

Functional Expert

Considered a thought leader on a subject

Motivations

Required

Self-Starter

Inspired to perform without outside help

Goal Completion

Inspired to perform well by the completion of tasks

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Preferred

Peer Recognition

Inspired to perform well by the praise of coworkers

Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Financial

Inspired to perform well by monetary reimbursement

Entrepreneurial Spirit

Inspired to perform well by an ability to drive new ventures within the business

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Work-Life Balance

Inspired to perform well by having ample time to pursue work and interests outside of work

Job Security

Inspired to perform well by the knowledge that your job is safe

Education

Preferred

High School or better.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.