Systems Technician

Why Work at BYUAs the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.”Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work.Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.Systems TechnicianThe AV systems technician will use a documented audio-visual system design to integrate a turn-key, fully functional AV system. This includes the physical installation of equipment, cable pulls, terminations, troubleshooting, equipment configuration and quality assurance activities. The systems technician leads a crew of student technicians, providing technical training and leadership to inexperienced workers. The technician also performs on-call problem resolution.What you will be doing in this positionInstallationPhysical installation of AV system components (projectors, TV's, racks, equipment, etc.): Understand and execute proper installation methods, following local codes and safety guidelines.Know and properly use installation tools.Connect devices together: Understand the different signal types, wire types and terminations.Configure & program AV devices.Provide quality assurance activities that ensure that the installed system is functioning as designed.Field Engineering: using best practices, codes, and industry standards, determine pathways, mounting methods, project and site logistics, etc.Supervision, Coaching, and LeadershipLead assigned student technicians in AV install.Provide on-the-job training for student technicians.Collaborate and work with other full-time technicians.Participate in and on occasion, lead team training.Manage ProjectsProject fulfillment: understand the scope, requirements and intended user experience of a project and then install the project according to those requirements.Coordinate with other trades when needed.System diagnostics and fault resolutionOn call: respond to customer calls, both remotely and in person, to resolve problems with campus AV systems (technical problems and user error).Repair AV systems: identify and correct problems in a non-functioning AV system.Professional Development and TrainingParticipate in on-the-job learning opportunities.Take online and in-person courses in audio visual technology, methods and processes.What qualifies you for this roleThis position provides an opportunity for people of varying levels of skill. If you have a lot of education, experience, and skill, we’ll compensate you accordingly. If you are early in your career, this could be a great opportunity for you, too. Different levels of pay are assigned by the hiring department depending on experience/education/skills and business needs.Level 50: 1 year of related experience. ($25.00-$32.50)Level 51: 2-3 years of experience or equivalent combination of related training/education & experience. ($28.25-$36.25)Level 52: 4 years of experience or equivalent combination of related training/education & experience. ($31.25-$40.50)Skills, abilities, knowledge, licenses, certifications:Technical SkillsInstall, configure, troubleshoot, and maintain audio, video, and integrated AV systemsSet up and operate sound reinforcement systems, microphones, mixers, amplifiers, and speakersInstall and maintain video displays, projectors, video walls, and presentation systemsConfigure and support AV control systems and signal distribution equipmentKnowledge of analog and digital audio/video signal flowStructured cabling installation and termination (CAT5e, CAT6, fiber optic, HDMI, SDI, and related AV cabling)Utilization of AV testing, calibration, and diagnostic equipmentBasic networking concepts for AV-over-IP systems (wired and wireless)Reading and interpreting technical drawings, schematics, and system diagramsAudio Visual Systems KnowledgeAudio and video transmission methods, standards, and protocolsDigital signal processing (DSP) conceptsVideo conferencing and unified communications platformsAV control systems and automation technologiesCommunication media, signal routing, and distribution technologiesLicenses and CertificationsCTS (Certified Technology Specialist)CTS-I (Certified Technology Specialist – Installation)CTS-D (Certified Technology Specialist – Design)Manufacturer certifications (e.g., Crestron, Extron, Q-SYS, Biamp, Shure, Dante)OSHA Safety Training CertificationLift and ladder safety certificationsAbilitiesWork independently and as part of a technical teamCommunicate effectivelyManage multiple projects and prioritize tasksLift and move AV equipment safely and work at heights when requiredProvide professional customer service and technical support during events and installationsMaintain accurate documentation, and system configurationsWhat we offer in return:This position comes with fantastic benefits , including:401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)Generous vacation and sick time, plus 13 paid holidaysEmployee assistance program, available to the employee and all members of their householdTuition benefits for employees and eligible family membersAccess to athletic facilitiesExcellent medical/dental benefitsShort/long term disability benefitsPaid parental and maternity leaveWellness programFree on-campus parkingFree UTA passes for employee, spouse, and qualified dependentsDiscounts at the BYU Store and for many events at BYUPay Grade: 50-52Typical Starting Pay: $25.00-$40.50/hr ($52,500-$84,500)The actual compensation offered will take into consideration internal equity and may vary based on the candidate’s job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.Required Documents:All Staff positions require a resume.Refer to the Job Posting for any additional required documents.Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.Brigham Young University is an equal opportunity employer, including disability and protected veteran status.Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU! #J-18808-Ljbffr