Leasing Professional

You’re the first hello and the final high-five. As a Leasing Professional, you greet and qualify prospects, lead confident tours, and follow up with purpose to turn great conversations into great move-ins. Between tours, you post payments, keep files spotless, track renewals, and partner with maintenance so homes are ready on time. You log traffic and applications, uphold Fair Housing, and bring a polished, positive tone to every interaction. If you love momentum, details, and delivering a next-level resident experience, this role is for you. Responsibilities Greet, qualify, tour, and close prospects using guest cards and established procedures. Record all phone and in-person traffic; maintain accurate guest card files. Showcase community and apartment features; align benefits to prospect needs. Have prospects complete applications; secure deposits per policy and Fair Housing. Coordinate apartment readiness; complete new-resident orientations and paperwork. Follow up on non-closing prospects; refer to sister communities when appropriate. Monitor renewals; distribute renewal notices and complete follow-ups. Assist in monitoring advertising effectiveness and traffic sources. Distribute company/community notices, newsletters, and flyers. Use leasing/accounting software to record, store, and analyze information. Accept and post rental payments; record monies collected; prepare deposits. Code/verify invoices; route for approval; ensure timely payment; resolve discrepancies. Check figures, postings, and documents for accuracy and proper codes. Prepare statements/notices for former residents; support monthly close tasks. Maintain leasing logs and monthly commission reports (if applicable). Provide general clerical support; serve as Manager on Duty when assigned. Receive resident requests; create service tickets; follow up weekly to confirm completion. Maintain open communication with the Community Manager and Maintenance Supervisor. Contribute to cleanliness and curb appeal on an ongoing basis. Assist in planning and hosting resident functions; uphold community policies. Assist with banners/flags/signage placement and updates. Conduct market surveys and shop competitive communities. Comply with safety rules; identify and report hazards. Physical Requirements Walk/tour community and models regularly. Stand/sit for extended periods; occasional lifting up to 25 lbs. Use computer, phone, and office equipment daily. Qualifications High school diploma or equivalent Sales experience: 1 year (Required) Fair Housing knowledge (certification per EPC policy) #J-18808-Ljbffr