Transportation Supervisor

Transportation Supervisor

The Transportation Supervisor is a hands-on operational leader responsible for overseeing the full cycle of transportation and dispatch activities in a fast-paced, flight-sensitive environment. This role coordinates drivers, driver helpers, dispatchers, guides, dock personnel, vehicles, and equipment to ensure safe, efficient, and on-time flight service.

The ideal candidate thrives under pressure, makes sound decisions in real time, and leads with authority, professionalism, and composure. This individual will take ownership of operational results, staffing coverage, overtime management, safety compliance, and continuous improvement while maintaining strong working relationships across the operation.

Responsibilities include overseeing daily transportation, dispatch, dock, ramp, and logistics activities to ensure safe, efficient, and on-time flight service; monitoring active flights and operational activity in real time; ensuring drivers have confirmed flight assignments; coordinating closely with dispatchers, drivers, driver helpers, guides, dock personnel, airline representatives, and internal departments; leading shift briefings; providing direct, hands-on supervision during peak operational periods; managing shift handoffs; planning, preparing, and publishing employee schedules; managing callouts, absences, leave requests, and schedule changes; monitoring employee hours and overtime; supervising, training, coaching, and developing drivers, driver helpers, dispatchers, guides, and dock personnel; verifying that vehicles are inspected, properly fueled, roadworthy, and available before operations begin; coordinating vehicle and equipment assignments based on flight schedules and operational requirements; maintaining accurate records of vehicle usage, inspections, availability, condition, driver logs, delivery activity, and corrective actions; addressing vehicle or equipment malfunctions promptly; overseeing the accurate use and real-time functioning of applicable transportation and dispatch systems; ensuring compliance with DOT, OSHA, airport, airline, Port Authority, TSA, U.S. Customs, hours-of-service, traffic, vehicle-weight, ramp safety, and internal operational requirements; developing, reinforcing, and maintaining training materials and procedures related to safe vehicle operation, dispatch processes, dock operations, and ramp safety; maintaining the dock, ramp, and transportation areas in safe and effective operating condition; serving as an escalation point for transportation, dispatch, staffing, vehicle, and flight-service challenges; tracking operational KPIs, analyzing performance trends, identifying gaps, and recommending action plans that improve service, safety, efficiency, and departmental results; preparing accurate shift reports, incident documentation, irregularity reports, expedited-flight logs, and operational updates for management; and performing additional duties and responsibilities assigned by the Operations Manager to support departmental and organizational objectives.

Qualifications include minimum of three years of transportation, dispatch, logistics, or operations leadership experience, preferably within airline catering, food manufacturing, aviation, or another time-sensitive environment; bachelor's degree in Transportation, Logistics, Operations Management, Business Administration, or a related field preferred; valid driver's license required; experience supervising large, diverse teams, including drivers, dispatchers, dock personnel, or comparable operational employees; working knowledge of transportation operations, dispatch coordination, ramp safety, DOT requirements, and fleet compliance; experience monitoring flight schedules, delivery timelines, or other time-critical operations strongly preferred; knowledge of transportation and safety protocols within high-security environments, such as airports or ports, preferred; strong planning, scheduling, organizational, and decision-making skills; demonstrated ability to remain composed, act decisively, and resolve operational challenges under pressure; hands-on leadership style with the willingness to remain visible and actively engaged in field operations; ability to coach, motivate, and hold team members accountable with professionalism, fairness, and tact; strong conflict-resolution, active-listening, and interpersonal skills; excellent verbal and written communication skills; ability to analyze performance metrics, monitor overtime, identify trends, and develop corrective action plans; proficiency in Microsoft Office, including Excel, Word, and Outlook; all airport-related positions require applicants to successfully complete the mandatory airport security clearance process for their assigned location; ability to remain on foot for extended periods and work in environments with varying temperatures and weather conditions; and flexibility to work different shifts, including early mornings, nights, weekends, and holidays, based on operational needs.

What We Offer:

• Salary range: $66,300 - $80,000 annually.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• FT employees are eligible for 401K and medical benefits: medical, dental, and vision.
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.
• Genuine career development opportunities, both nationally and internationally.
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry by attending world-class events.

Diversity & Inclusion Statement

DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.