Senior Product Owner

Become a part of our caring community With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. The Senior Product Owner is responsible for maximizing the value of products delivered by Agile teams by defining product direction, prioritizing work, and ensuring alignment between stakeholder needs and delivery outcomes. This role works across business, technology, operations, and delivery teams to clarify objectives, evaluate tradeoffs, and guide product capabilities from concept through implementation and ongoing improvement. Serving as the primary product decision-maker for the Agile team, the Senior Product Owner owns the product backlog, defines features and user stories, establishes acceptance criteria, and prioritizes work based on business value, feasibility, risk, cost, and timing. The role ensures the team has the information and direction needed to deliver the right product capabilities in the right sequence. The Senior Product Owner also begins to influence department strategy by identifying product opportunities, improving prioritization practices, supporting roadmap development, and helping align delivery efforts to broader business goals. Work is performed with minimal direction, and the role requires sound judgment, strong stakeholder partnership, and the ability to make decisions on moderately complex to complex issues. Key Responsibilities Define and communicate product vision, goals, roadmap priorities, and expected outcomes. Own, manage, and prioritize the product backlog based on business value, stakeholder needs, feasibility, risk, cost, and timing. Partner with stakeholders to understand business needs, clarify requirements, and align delivery work to strategic objectives. Translate business needs into features, user stories, acceptance criteria, and actionable team priorities. Serve as the Agile team’s primary point of contact for product decisions, requirement clarification, and prioritization. Evaluate tradeoffs and make informed decisions to balance value, scope, schedule, budget, risk, and delivery constraints. Collaborate with technology, operations, business, analytics, compliance, and other cross-functional partners as needed. Support product planning, release planning, implementation readiness, adoption, and ongoing product improvement. Monitor progress toward outcomes and use data, feedback, and stakeholder input to inform future priorities. Influence departmental strategy by identifying opportunities to improve products, processes, and delivery effectiveness. Use your skills to make an impact Required Qualifications 3+ years of experience as a product owner 5+ years of experience driving large scale implementations in Agile and/or waterfall methodologies Experience interacting with various levels of upper management to inform product prioritization Experience in translating product features to user stories Preferred Qualifications Bachelors degree In-depth understanding of the healthcare insurance industry and the application of AI in this sector. Demonstrated success in defining, delivering, and scaling AI-enabled products or features that drive measurable business value. Experience working within a scaled agile framework (e.g., SAFe®) is highly preferred Proficiency with agile tools (e.g., Jira, Azure DevOps) and a data-driven approach to prioritization and decision making. Additional Information This position will be working Eastern Standard Time (EST) hours Position may require up to 5% travel Virtual Pre-Screen As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn’t missed) inviting you to participate in a HireVue interview. In this interview, you will listen to a set of interview questions over your phone or text and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from View email address on click.appcast.io with instructions on how to add the information into your official application on Humana’s secure website. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $94,900 - $130,500 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 08-13-2026 About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.