Personal Lines Account Manager

Job Description

Job Description

Job description

Personal Lines Account Manager DiStefano Insurance – Canal Fulton, OH | Hybrid (In-Office & Remote)

Position Summary : At DiStefano Insurance, we’re proud to be one of the leading independent insurance agencies in the area, with a history of integrity and exceptional service dating back to 1931. Our team is growing, and we’re looking for a talented Personal Lines Account Manager to join our dynamic and forward-thinking organization.

The Personal Lines Account Manager is responsible for servicing an existing client base while working closely with other insurance team members to maintain customer relationships. This position offers a base salary with bonuses and a competitive benefits package, including paid time off, health insurance, and 401(k).

Are you passionate about delivering exceptional service and building lasting client relationships? Join our fast-paced, friendly team at DiStefano Insurance and be part of a company that values both performance and people.

What You’ll Do:

• Manage your own book of business with a focus on client retention
• Proactively connect with customers to review accounts and provide guidance
• Identify opportunities to round out coverage and enhance protection
• Assist with claims, billing questions, endorsements, and day-to-day service needs
• Educate clients to build trust and demonstrate the value of our agency
• Ensure operational efficiency and customer satisfaction through strong organization and follow-through

What We’re Looking For:

• Active Property & Casualty license (required)
• Prior experience in an insurance agency setting (preferred)
• Strong communication and organizational skills
• Comfortable juggling multiple priorities in a fast-paced environment

Why You’ll Love Working With Us:

• Upbeat, supportive team in a collaborative environment
• Hybrid flexibility – work from home and the office
• Real opportunity to grow with a company that cares about your success
• A chance to make a real impact on our clients' lives

Ready to bring your energy and expertise to a place that values what you do? We’d love to hear from you!

Our S.H.I.E.L.D. Core Values :

● Strength: We stand firm in our commitment to excellence, resilience, and delivering an exceptional client experience.

● Honor: We act with integrity and respect in every interaction—with clients, partners, and each other.

● Innovation: We embrace change, using technology to improve processes and stay ahead of the curve.

● Excellence: We set high standards and continuously raise the bar.

● Loyalty: We’re committed to our mission and those we serve—our clients and teammates alike.

● Dedication: We strive for growth, improvement, and long-term success in everything we do.

Ready to bring your energy and expertise to a place that values what you do? We’d love to hear from you!

Job Type: Permanent

Benefits :

• 401(k)
• Health insurance
• Paid time off
• Work from home

Ability to Commute :

Canal Fulton, OH 44614 (Required)

Work Location: Hybrid remote in Canal Fulton, OH 44614