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AI-Driven Quality & Insights Manager

HomeServe USA

HomeServe USA in Chattanooga, TN seeks a Manager of Quality and Business Insights to lead the AI-enabled transformation of QA and analytics. You will manage QA Analysts and BP Optimization Managers, guiding the shift from manual evaluation to automated, exception-based review and insight-driven coaching. You will drive opportunities for sales growth, retention improvements, and cross-sell effectiveness across multiple functions while partnering with operations and vendor teams to maximize #J-18808-Ljbffr HomeServe USA

Vacancy posted 2 days ago
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