Shift Manager

What We Offer Salary: $16.00 - $18.00 per hour Bonuses each pay period Phone Reimbursement Health, Dental, and Vision Insurance after 90 days Opportunity for advancement A fun, friendly work environment Food Discounts Flexible Hours Training Programs Tuition Discount Potential to become a Franchisee Overview This position ensures high quality products and customer service are delivered, while ensuring compliance with all federal, state, and local laws, as well as company ethical business practices. In addition, it manages restaurant operations, including the execution of all company policies, procedures, programs and systems to ensure restaurant profitability. Requirements & Responsibilities Demonstrate operational skills including making quality products and ensuring each product meets Papa John’s standards and accurately reflects the customer’s order. Provide an outstanding customer experience, including professionally and promptly responding to all customer concerns or issues. Solicit, share and utilize customer feedback to improve restaurant operations and build brand loyalty. Supervise a restaurant team, maintaining adequate staffing levels, properly training team members, ensuring compliance with all Papa John’s policies and procedures, and coaching to improve performance. Motivate team to deliver quality service to all customers while promoting a fun, energetic, and collaborative environment. Communicate, train and promote quality standards to restaurant team members. Execute cash management duties with POS and shift reports, assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss. Manage company assets by ensuring the restaurant is clean, safe and organized and complies with safety and security standards at all times. Minimum age 18 years. Ability to work nights and weekends. Ability to lead a team during a shift without supervision. Ability to work with computers, phones, fax machines and copiers. Ability to successfully perform the job duties of all positions in the restaurant. Prior experience in roles such as shift manager, shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager or other part‑time restaurant jobs at Papa John’s, Chick‑fil‑A, Popeyes, Starbucks, Panera Bread, McDonald’s, Taco Bell, Burger King, In‑Out Burger is highly desirable. Additional Information The Restaurant Shift Manager, Team Lead / Crew Lead position is generally offered as full time or part time. Opportunities for advancement to higher positions are available. #J-18808-Ljbffr