Travel and Expense Manager

Job Description

Job Description

We are looking for an experienced Travel and Expense Expert to support a long-term contract engagement. This role is ideal for a detail-oriented candidate with deep knowledge of Concur Travel and Concur Expense who can strengthen reimbursement practices, improve reporting visibility, and help the team use the platform effectively. The successful candidate will evaluate current travel and expense workflows, create clear process guidance, and deliver practical training that enables consistent, compliant execution.

Responsibilities:

• Lead daily oversight of travel and expense activities, ensuring reimbursement requests are processed accurately and in alignment with company policy.

• Serve as the subject matter expert for Concur Travel and Concur Expense, advising stakeholders on system capabilities, best practices, and effective usage.

• Review expense data and reporting outputs to identify trends, resolve inconsistencies, and support stronger financial controls.

• Develop detailed process documentation that maps procedures clearly and supports standardization across the team.

• Train employees and internal teams on travel booking, expense submission, reimbursement workflows, and report management within Concur.

• Partner with accounts payable and related finance functions to support timely payments, including activities connected to ACH and expense disbursements.

• Monitor expense reports for completeness, policy compliance, and appropriate approvals before final processing.

• Recommend practical improvements to travel and expense operations by aligning system functionality with business needs and user requirements.

• Hands-on experience managing travel and expense operations in a finance or accounts payable environment.
• Strong expertise with Concur Travel and Concur Expense, including reporting, reimbursement processing, and end-user support.
• Solid understanding of expense reports, employee reimbursements, and associated compliance expectations.
• Experience creating process documentation and translating workflows into clear, usable instructions.
• Ability to train team members effectively and explain system functionality to users with varying levels of experience.
• Working knowledge of accounts payable processes and ACH-related payment coordination.
• Strong analytical and problem-solving skills with attention to detail in reviewing expense activity.