Facilities Specialist
Teleperformance USA
TP Facility ManagementTP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success. TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at View phone number on click.appcast.io or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.ResponsibilitiesOversee vendors & contractors to maintain buildings, grounds, & operationsMove furniture and equipment as neededInspect buildings and grounds daily to identify safety issues, repair issues, & maintenance neededCoordinates maintenance activities with Regional Facility Managers (RFMs) and local contractorsResponsible for maintaining site environmental, health, & safety (EHS) regulations complianceResponsible for maintaining fire & life safety systems complianceResponsible for compliance with company security policies (site physical security & IT cybersecurity)Site business administration duties include submitting vendor and contractor invoices for paymentMaintain good working relationships with site leadershipGuaranteed minimum 40 hours per weekOn call position. May need to work over 40 hours on occasion, as needed. Required to respond to afterhours emergencies, planned critical maintenance, or special events (overtime eligible).Maintain composure in challenging situationsAssist other departments to fulfill site needsAbility & aptitude to use hand tools & power tools if requiredQualificationsMinimum 6 months FM experience in Facility Coordinator role preferredMinimum high school diploma or GED equivalentMust be able to work 9AM-5:30PM Monday-Friday or when facilities is needed onsiteProficiency with computers & Microsoft Office applications as this role requires communication and reporting via emails, messaging applications, work order ticketing systems, writing incident reports, etc.Ability to read and follow verbal and written instructionsBasic understanding of engineered building systems – HVAC, CRAC units, electrical distribution systems, standby diesel generator systems, UPS systems, fire alarm systems, fire sprinkler systems, security alarms, badge access systems, CCTV systems, digital media/digital signage systems.Basic understanding of space planning, furniture systems, IT networking systems, janitorial services, groundskeeping, vendor contract management, construction processes, and EPA regulations.Candidate will work closely with assigned Regional Facility Manager (RFM) and Corporate Physical Security Manager to ensure safety and security of employees and corporate assets.Ability to read, understand, and follow all Standard Operating Procedures (SOPs) regarding corporate security policies and environmental, health, & safety (EHS) policies.Good time management skillsGood critical thinking skillsGood interpersonal skills (situational awareness/personal awareness)Good communication skillsGood conflict resolution skillsAbility to stay calm, focused, & goal-driven in a hectic environmentAble to clear extensive background checkRequired SkillsBEST SkillsProcess ExcellenceCollaborationCommunicationEmotional IntelligenceOpen-MindednessCritical ThinkingSolution OrientationEntrepreneurshipAI ProficiencyData LiteracyBe Part of Our TP FamilyIt is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
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