City Facility Ambassador

Work Location: Various Parking Lots & Garages in the San Antonio Downtown Area Schedule: Various Shifts Available - Including Weekends/Day/Evenings/ and Late Night (Must be flexible) Job Summary Under immediate supervision, provides customer service assistance and assistance to parking facility patrons. May collect parking fees from customers using handheld credit card devices and monitor parking facilities. Working conditions are primarily in an outside environment with frequent exposure to temperature variations. Exercises no supervision. Essential Job Functions Meets patrons and offers information regarding downtown events, attractions, hotels, dining, shopping, attractions, and transportation options. Provides customer service to patrons of parking facilities and the general public. Maintain an awareness of issues and events that affect the public at downtown parking facilities, such as street closures and downtown events. Respond to customer complaints and accidents. Monitors assigned parking facilities and informs management of any unusual situations or incidents. Operates two‑way communication radio. Prepares reports on certain daily activities. Occasionally collects parking fees from customers using handheld credit card devices. Performs related duties and fulfills responsibilities as required. Position Requirements Must have proof of High School Diploma or GED Must have a Valid Class ‘C’ Texas Driver’s License or Identification Card. Requires Two (2) years of extensive skills in customer service. Requires collecting payment processes. Must be able to stand and walk for long periods. Must be able to pass a background check and drug screen. Department Specific Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint‑based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications. #J-18808-Ljbffr