Office Manager

Company Description Floor Coverings International is North America’s leading in-home designer floor coverings brand, focused on delivering a distinctive and customer-centered experience. The company specializes in residential, personalized flooring solutions, including product selection, design, and professional installation. Its business model is built around bringing the showroom directly to the customer’s home, making the process convenient and tailored to individual preferences. Team members collaborate to provide high-quality service, expert guidance, and stylish, functional flooring options. The culture emphasizes professionalism, reliability, and a commitment to exceeding customer expectations. Role Description This full-time, on-site Office Manager role is based in Fredericksburg, VA. The Office Manager will oversee daily office operations, including managing schedules, coordinating appointments, organizing files, and maintaining office supplies and equipment. This role will serve as a primary point of contact for customers, handling phone calls, emails, and in-person inquiries with professionalism and care. The Office Manager will support the sales and installation teams by preparing documents, processing orders, tracking job progress, and updating records in company systems. Responsibilities also include assisting with basic bookkeeping tasks, preparing reports, and helping streamline administrative workflows to keep the office running efficiently. Qualifications Strong communication and customer service skills to interact effectively with customers, vendors, and team members. Proficiency in office administration and administrative assistance, including scheduling, record keeping, and document management. Experience with office equipment and basic computer applications (e.g., email, spreadsheets, CRM or scheduling software). High level of organization, attention to detail, and ability to manage multiple tasks and deadlines in a fast-paced environment. Previous experience in an office management, administrative, or customer-facing role preferred. Ability to work on-site in Fredericksburg, VA, with consistent attendance and reliability. High school diploma or equivalent required; additional coursework or training in business administration or a related field is a plus. #J-18808-Ljbffr Floor Coverings International