Customer Service Representative
Just In Time Heating, Air Conditioning, & Plumbing Services
Job Description
Job Description
Benefits:
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Vision insurance
- Wellness resources
As a Customer Service Representative, you'll be the command center for our Home Service Heroes, helping customers get the fast, reliable help they need. Your superpowers will include:
⭐ Answering incoming calls and assisting customers with scheduling and service needs
⭐ Listening carefully and responding with empathy and solutions
⭐ Dispatching our technicians to save the day
⭐ Keeping detailed notes and accurate customer records
⭐ Communicating with team members to ensure every job runs smoothly
⭐ Creating a positive, memorable experience for every customer ???? The Superpowers We're Looking For
✔ Friendly and confident communication skills
✔ Ability to stay calm and organized in a fast-paced environment
✔ Strong attention to detail and accurate data entry
✔ Multitasking skills — talk, type, and problem-solve like a pro
✔ Team-player mindset with a positive attitude
✔ Customer service experience preferred (but we’ll train the right hero!)
✔ Resourceful Hero Mindset – able to use available tools, systems, and training resources to find answers and solutions before escalating to the team. Why Join the Just In Time Heroes?
✨ Competitive pay and benefits
✨ Growth and advancement opportunities
✨ A fun, supportive team environment
✨ A company that values its people and the community
✨ The opportunity to make a real difference for families in our area every single day At Just In Time, we’re more than a company — we’re a team of local Home Service Heroes dedicated to helping our neighbors stay comfortable and stress-free. ???? Ready to Answer the Call?
If you're ready to bring your energy, positivity, and customer-first mindset to a team that truly values what you do, apply today and become part of the Just In Time Home Service Heroes!
Vacancy posted 6 days ago
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