Behavioral Health Technician / Operations Assistant

Job Description

Job Description

Behavioral Health Technician (BHT) – PHP/IOP Treatment Center

Location: Delray Beach, FL

Job Type: Full-Time

Schedule: Monday–Friday, 7:45 AM – 3:45 PM

Pay: $18–$21 per hour, based on experience

Start Date: ASAP

About the Role

Avento Health is a recruiting agency partnering with a PHP/IOP treatment center in the Delray Beach, Florida area. Our client provides structured, trauma-informed care for individuals navigating substance use disorders, co-occurring mental health conditions, and process addictions, including sex addiction, gambling addiction, and pornography addiction.

This is a hands-on Behavioral Health Technician role with a strong growth path. The client is looking for someone who can support day-to-day client care while also helping improve program operations, workflows, structure, and consistency. This is not a routine support role. It is a meaningful opportunity for someone ambitious, dependable, and eager to grow within a behavioral health treatment setting.

For the right person, this role has strong advancement potential. A candidate who performs well, demonstrates sound judgment, takes initiative, earns trust quickly, and shows leadership potential will have a high likelihood of moving into greater operational responsibility in a relatively short period of time. The long-term goal is for the right person to grow into an Operations Manager role as the program continues to expand.

The program currently serves an adult male client population, with many clients coming from Jewish cultural and religious backgrounds. Candidates do not need to be Jewish, but they must be culturally sensitive, respectful, and comfortable working thoughtfully within that context.

What Our Client Is Looking For

Our client is seeking someone who is ambitious, proactive, and motivated to grow within a behavioral health organization. The ideal candidate is a true go-getter who wants to take ownership, support clients, and help build something meaningful.

This person should be comfortable working directly with clients while also thinking operationally. The right candidate will be interested in helping improve workflows, daily structure, systems, and program consistency over time.

Ideal qualities include:

Ambitious, reliable, and motivated to grow professionally

Hands-on, proactive, and willing to take ownership

Strong interest in substance use treatment, process addictions, and mental health care

Comfortable supporting clients in a structured PHP/IOP treatment setting

Interested in operations, leadership, program development, and long-term growth

Able to help identify opportunities to improve workflows and day-to-day systems

Sensitive to or familiar with Jewish culture and able to work respectfully within that context

Comfortable working with an adult male treatment population

Experience working with LGBTQ+ clients or communities is a plus

Professional, emotionally grounded, and able to maintain appropriate boundaries

Key Responsibilities

Provide direct support, supervision, and behavioral monitoring for clients throughout the program day

Maintain a safe, structured, and therapeutic environment that supports treatment goals

Assist with client check-in, attendance tracking, transitions, and daily programming

Support group sessions by helping manage logistics, observing client participation, and reporting concerns to the clinical team

Conduct routine safety checks and monitor client behavior, mood, engagement, and participation

Document observations accurately and communicate client concerns, incidents, or changes in presentation to clinical staff in a timely manner

Use Sunwave EMR to support documentation, tracking, and coordination of daily client activities as needed

Assist with transportation of clients as needed in accordance with company policies

Collaborate with clinical and administrative staff to support smooth daily program flow and continuity of care

Help identify opportunities to improve operational processes, systems, workflows, and day-to-day structure

Support the development of organizational consistency within the program

Demonstrate professionalism, sound judgment, leadership potential, accountability, and appropriate boundaries in all client interactions

Requirements

Clean driving record

Ability to pass a Level 2 background check

Reliable transportation

Strong interpersonal, communication, and observational skills

Ability to maintain professional boundaries in a behavioral health treatment setting

Comfortable working in a structured, fast-paced clinical environment

Basic computer proficiency and comfort working in an EMR system

Cultural sensitivity required; understanding of or sensitivity to Jewish culture strongly preferred

Strong sense of initiative, accountability, and willingness to take ownership

Interest in growing into greater responsibility over time

Preferred Qualifications

At least 1 year of experience as a Behavioral Health Technician, Mental Health Technician, Recovery Support Staff, or in a similar behavioral health support role

Experience working with substance use disorder, co-occurring disorder, process addiction, or mental health populations

Experience in a PHP, IOP, residential treatment center, crisis setting, community behavioral health setting, or similar care environment

Experience using Sunwave EMR or a similar behavioral health documentation system

CPR and First Aid certification

Experience working with adult male clients in a behavioral health or substance use treatment setting

Experience working with LGBTQ+ clients or communities

Ability to remain calm, professional, and engaged in a high-acuity or fast-moving clinical environment

Demonstrated interest in leadership, operations, program development, or long-term growth within a treatment setting

Why This Role

This is an excellent opportunity for a Behavioral Health Technician who wants more than a routine support position. The role offers exposure to both client care and program operations, with the chance to help shape the daily structure of a growing treatment program.

Highlights include:

Stable full-time weekday schedule with daytime hours

Opportunity to work in a PHP/IOP treatment center serving clients with substance use, co-occurring mental health conditions, and process addictions

Meaningful exposure to process addiction treatment, including sex addiction, gambling addiction, and pornography addiction

Opportunity to support an adult male client population, including clients from Jewish cultural and religious backgrounds

Chance to help build and improve the operational side of a growing treatment program

Strong potential for advancement into greater responsibility for a high-performing candidate

Potential long-term path toward an Operations Manager role

Compensation

$18–$21 per hour, based on experience.

Schedule

Monday through Friday, 7:45 AM to 3:45 PM.

Equal Opportunity Employer

Avento Health is a recruiting agency. We evaluate candidates without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, marital status, or any other protected status. Our client is an Equal Opportunity Employer as well.

If you need a reasonable accommodation to apply or interview, please let us know and we will help coordinate.

SMS Consent

By applying to this job, you agree that Avento Health may contact you about this and similar opportunities by email, phone, and SMS text message, including the possible use of automated technology. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for assistance.

#ZR