Clinical Counselor

VOALA Clinical Counselor

VOALA Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

PAY RATE: $32.24 - $33.94 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

The VOALA Clinical Counselor shall work in conjunction with the Senior Program Manager and other program staff to provide clinical counseling and crisis intervention to survivors of human trafficking in a comprehensive wrap-around case management approach utilizing a trauma-informed, strengths-based, culturally sensitive and survivor-centered model. The Clinical Counselor will establish trust and rapport with survivors of human trafficking, ensuring confidentiality and protection of identity within confines of the law.

DUTIES AND RESPONSIBILITIES

• Assist Case Managers in providing crisis counseling/stabilization, needs assessments and developing Individual Service Plans for human trafficking survivors
• Conduct individual and group clinical counseling with survivors, as indicated in their ISPs, incorporating the following Evidence-Based Practices: Trauma-Informed Care, Positive Youth Development, Ending the Game, Cognitive-Behavioral Therapy, Motivational Interviewing, Seeking Safety, and Harm Reduction
• Conduct individual and group clinical counseling with children of survivors, as needed
• Provide active support and advocacy to ensure supportive services for victims and their children are secured, as indicated in the ISPs
• Actively manage case files and daily progress notes per VOALA and Cal OES protocol
• Actively participate in care coordination teams to ensure an intensive wrap-around approach to service delivery, including aftercare, for survivors
• Participate and assist with community awareness events, including providing survivor awareness and identification training to law enforcement, FBOs and CBOs
• Maintain and build partnerships and coalitions with other community and government agencies providing relief to human trafficking survivors
• Participate with other staff on a rotating schedule to provide an immediate, sensitive response for survivors on a 24/7 basis, including coordination with law enforcement
• Actively participate in weekly supervision with Program Manager to process transference and counter transference issues that may arise as a result of service delivery
• Other duties as assigned.

ESSENTIAL DUTIES:

• Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.
• Identifies appropriate clinical counseling and crisis intervention to survivors of human trafficking; Assist Case Managers in providing crisis counseling/stabilization, needs assessments and developing Individual Service Plans for human trafficking survivors
• Conduct individual and group clinical counseling with survivors, as indicated in their ISPs, incorporating the following Evidence-Based Practices: Trauma-Informed Care, Positive Youth Development, Ending the Game, Cognitive-Behavioral Therapy, Motivational Interviewing, Seeking Safety, and Harm Reduction; Conduct individual and group clinical counseling with children of survivors, as needed
• Assists in conducting evidence-based training for staff on an ongoing basis.
• Responds to and intervenes in crisis situations.
• Conducts clinical reviews of case files, to monitor client progress, and effectiveness of diversion interventions.
• Other duties as required and is subject to change at any time.

MANDATED REPORTER

As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.

QUALIFICATIONS

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.

EDUCATION:

• Master's Degree (Social Work, Social Services, public administration, public health or related field)

EXPERIENCE:

• Minimum total 3 years of counselling experience working with trauma-informed care to homeless or vulnerable youth.

PREFERRED QUALIFICATIONS:

• Active LSW, MFT, AFT OR SUDCC Level III certificates
• Priority for this position will be given to hiring a survivor of human trafficking.
• Bilingual (English and Spanish) preferred

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.