EV Technical Support Specialist Customer Care
Lucid Motors
Lucid Motors is seeking an Automotive EV Technical Support Specialist to assist customers with Lucid vehicle hardware and software issues. The role requires a customer-first mindset, adaptability to ambiguity, and strong technical comprehension.
Shift hours run 12:30PM–9PM Mon–Fri and 11:30AM–8PM Sat/Sun with Pacific time alignment. Responsibilities include handling support cases via phone, email, SMS, and chat; maintaining the knowledge base; evaluating and improving troubleshooting processes;
#J-18808-LjbffrVacancy posted 1 day ago
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