Receptionist (Santa Rosa)

Receptionist

The Receptionist will provide a positive, responsive environment for receiving internal and external customers. Responsibilities include providing general office support with a variety of clerical activities and related tasks. Primary duties are answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. The Receptionist maintains knowledge of, participates in further training provided, and understands the potential risks regarding occupational health hazards (e.g. bloodborne pathogen exposures).

Key responsibilities include:

• Answers telephone calls and forwards callers to appropriate staff member.
• Provides callers or visitors with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
• Greets and directs visitors to the company.
• Pages, locates and relays messages for physicians and facility personnel.
• Signs for, receives, and routes incoming mail, including courier deliveries.
• Facilitates the flow of organization information.
• Provides back-up clerical support to various departments such as photocopying, faxing, filing and collating.
• Performs related duties, as requested.
• Upholds the Organization's ethics and customer service standards.