Technical Program Manager, Engineering

Overview Software is eating the world, but AI is eating software. We live in unprecedented times – AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale while large enterprises figure out how to add them to their products. To make them safe, aligned and actually useful, these models need human evaluation and reinforcement learning through human feedback (RLHF) during pre‑training, fine‑tuning, and production evaluations. This is the main innovation that has enabled ChatGPT to gain a large headstart among the competition. About the Role At the foundation of Scale’s products are the Platform and Security Engineering teams. In this role, you will lead critical programs across the design and development of core data storage systems and across the Security organization. You will be responsible for the success of critical programs across all the BUs within Scale. You will also gain exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies. Responsibilities Lead strategic planning initiatives for the Platform Engineering and Security teams, setting goals and identifying key performance indicators. Drive company‑wide and business‑unit‑wide programs and initiatives for the Platform Engineering and Security teams. Collaborate with stakeholders across the company to improve processes and procedures, ensuring Scale’s continued success. Build, maintain, and regularly communicate detailed reporting to inform strategic decisions across the company. Ensure that Scale’s security and compliance practices align with industry standards and regulations. Qualifications 8+ years experience as a Technical Program Manager. Significant experience in platform infrastructure, security or compliance requiring cross‑departmental collaboration. Experience in program management, including planning, organizing, and managing resources. Experience leading day‑to‑day activities and improving processes. An action‑oriented mindset, balancing creative problem‑solving with a strong drive to achieve outcomes. Strong analytical skills, with experience using data analysis tools or software. Strong communication skills with experience presenting to and influencing senior and executive leadership. Nice to Haves Experience applying AI or Machine Learning. Experience in a high‑growth technology company. Experience with SQL and/or another database language, with the ability to handle, analyze, and interpret large datasets. Experience securing AWS‑based cloud environments. Experience driving cross‑business‑unit programs that affect top‑level company goals. Compensation and Benefits Compensation includes base salary, equity, and benefits such as health, dental, vision, retirement, a learning and development stipend, generous paid time off, and a commuter stipend. Base salary range for full‑time positions in San Francisco, New York, and Seattle is $180,800–$226,000 USD. Equal Employment Opportunity We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal‑opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at View email address on click.appcast.io. Please see the United States Department of Labor’s Know Your Rights poster for additional information. We comply with the United States Department of Labor’s Pay Transparency provision. #J-18808-Ljbffr Scale AI, Inc.