Secretary

HOURS: Full-time, Monday-Friday, 8:30am-5pm

POSITION SUMMARY:

The Radiology Secretary provides administrative and clerical support to the Radiology Department to facilitate efficient daily operations and quality patient care. Responsibilities include scheduling diagnostic imaging procedures, answering telephone calls, coordinating patient information, maintaining departmental records, assisting with physician and staff communications, and supporting the accurate and timely flow of information throughout the department. The position requires professionalism, confidentiality, attention to detail, and effective communication with patients, physicians, hospital staff, and other healthcare providers.

EDUCATION:

• High school graduate or equivalent.
• Requires 5 basic units of DCH education per year.

EXPERIENCE:

• Basic computer skills.
• Scheduling experience in a medical office or hospital setting preferred.
• Ability to multi-task in a fast-paced environment.
• Knowledge of fundamentals of anatomy and physiology, medical terminology, principles of medical ethics. Basic knowledge of diagnostic procedures.

RESPONSIBILITIES:

• Receives insurance and patient payments and posts to correct patient account.
• Schedules patients for appropriate procedures according to physician orders.
• Assists in transporting patients by wheelchair or gurney to and from the Imaging Services Department, as needed.
• Records payments received with the correct budget number, records all payment information in account ledger.
• At the end of each business day, lists and balances all payments received.
• Answers the telephone professionally and in a timely manner; directs calls appropriately.
• Able to answer routine questions from patients concerning payments.
• Treats patients with respect, maintains confidentiality.
• Contacts patients and insurance companies to verify payment.
• Demonstrates the ability to assist patients and insurance companies with billing problems.
• Orders itemized bills for patients and insurance companies when requested.
• Sorts and delivers interdepartmental mail.
• Demonstrates a good working relationship within the department and with other departments.
• Demonstrates the ability to be flexible and organized.
• Accepts other duties as assigned.
• Manages and operates office equipment correctly and safely.
• Reports to work on time and as scheduled; completes work in designated time.
• Adheres to dress code; appearance is neat and clean.

Dodge County Hospital Is An Equal Opportunity Employer: In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Dodge County Hospital will be based on merit, qualifications, and abilities. Dodge County Hospital does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, disability or any other classification in accordance with federal, state and local statutes, regulations and ordinances. Additional Information Position Type : Full Time Shift : Day Contact Information Penny Brown - Director of Human Resources Human Resources Email: View email address on click.appcast.io Phone: View phone number on click.appcast.io Dodge County Hospital