Director of Operations

Director of Operations – Detroit, MI Location: Detroit, MI (On-site) Reports To: Executive Leadership Compensation: $140,000 – $160,000 base + performance bonus (approx. 10%) + long-term incentive opportunity Role Overview This position serves as the senior operational leader for a large, multi-site operation based in the Detroit market. The Director of Operations is accountable for performance, staffing, and execution across a sizable frontline workforce in a fast-paced, growth-oriented environment. Key Responsibilities Lead and oversee regional operations, including direct management of senior operations leaders and a workforce of 100+ employees. Drive operational performance, accountability, and consistency across locations. Partner closely with recruiting and HR to ensure appropriate staffing levels and high-quality talent. Step in operationally to resolve issues, stabilize performance, and support frontline leadership as needed. Lead change initiatives focused on process improvement, scalability, and operational discipline. Act as a key connector between field operations and executive leadership. Ideal Candidate Profile Senior operations leadership experience within healthcare, or similarly regulated service environments. Experience operating in high-growth, or turnaround environments. Hands-on, roll-up-your-sleeves leadership style with strong execution instincts. Proven ability to lead through change, ambiguity, and operational pressure. #J-18808-Ljbffr NorthPoint Search Group