Senior Talent Operations Analyst

Requirements Hands-on system administration experience with enterprise-level recruiting and HRIS platforms such as Greenhouse, Workday, Avature, or iCIMS Proficiency in process mapping, data analytics, and validating automated dashboards or reporting suites Strong technical acumen regarding backend workflows, API architecture, or system integration logic Excellent written and verbal communication skills, with a proven ability to explain complex technical concepts to non-technical stakeholders across different global time zones Strong mathematical, analytical, and data-validation skills Proven ability to work independently with minimal supervision, while actively contributing as part of a distributed global team Analytical Thinking & Problem Solving: Strong ability to conduct root-cause analysis on backend architectures and translate ambiguous business needs into precise, actionable technical requirements Operational Excellence: Dedicated to continuous process improvement, automation, and optimizing system performance to enhance the end-user experience across a global landscape Cross-Functional Collaboration and Relationship Management: Ability to partner effectively across global teams, including teams in HR, IT, and external vendor partners, utilizing a customer-centric approach Communication Skills: Strong verbal and written communication skills, active listener, ability to distill complex or technical concepts into those easily understood by those who are not technical SMEs Adaptability & Independence: Demonstrated capacity to work independently with minimal supervision, manage multiple projects simultaneously, and successfully navigate shifting priorities Discretion & Integrity: Advanced ability to handle highly sensitive information and maintain strict confidentiality across all systems and data sets (Desirable) Experience managing cross-border data systems or maintaining technology compliance (such as GDPR considerations for UK/EU-based talent pools) (Desirable) Relevant certifications in Workday, Greenhouse, or professional HR technology systems Standard office or home-office environment with regular computer and telephone use What the job involves The Senior Talent Acquisition Technology Analyst provides advanced functional and technical expertise to support, maintain, and optimize the global Talent Acquisition Operations ecosystem via its tools and platforms This role acts as a primary subject matter expert and partner to HR and business stakeholders, analyzing Workday and Greenhouse business process designs, workflows, and integrations to maximize technological capabilities The position drives data integrity, leads system testing for changes, designs comprehensive reports and dashboards, and uncovers process improvement opportunities to streamline the global talent acquisition lifecycle across multiple regions System Administration & Optimization: Act as the primary owner and subject matter expert for recruiting platforms (including Greenhouse and Workday); manage configurations, system permissions, business process mapping, and platform upgrades to ensure continuous alignment with evolving organizational needs Workflow Automation & Integration: Map, streamline, and automate end-to-end hiring processes; troubleshoot, validate, and modify complex TA system integrations connecting the ATS to HRIS platforms, assessment tools, and onboarding software Root-Cause Investigation: Partner directly with the HR Technology team to master Workday backend/API architecture, taking the lead on investigating, diagnosing, and resolving complex system breaks and integration errors Data Analytics & Reporting: Support manual reporting needs, build technical data flows, and conduct validation testing for automated dashboards to ensure absolute data integrity Enablement & Documentation: Create, maintain, and scale technical documentation and training materials to support broader TA enablement; provide system troubleshooting and support to recruiters, hiring managers, and internal stakeholders Strategic Awareness & Collaboration: Maintain deep awareness of current trends in TA and HR technology with a focus on product delivery and support; facilitate clear, concise status updates and direct communications across the TA Ops team and global partners #J-18808-Ljbffr