Housekeeping Manager

Housekeeping Manager

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you!

The Housekeeping Manager is responsible for overseeing all housekeeping operations to ensure exceptional cleanliness, presentation, and guest satisfaction throughout the property. This role leads and develops housekeeping staff, maintains brand standards, and collaborates closely with other hotel departments to deliver a seamless guest experience. The ideal candidate is a hands-on leader with a passion for hospitality excellence, attention to detail, and a commitment to delivering world-class service.

What are we looking for?

• Oversee daily housekeeping operations, ensuring guest rooms, public areas, and back-of-house spaces consistently meet hospitality standards.
• Conduct inspections and quality audits to maintain cleanliness, presentation, and operational excellence.
• Lead, train, schedule, and develop housekeeping staff while fostering a culture of accountability, teamwork, and exceptional service.
• Monitor staffing, room status, and departmental performance to maximize efficiency and productivity.
• Deliver outstanding guest experiences by addressing requests, resolving concerns, and supporting VIP arrivals and special events.
• Manage housekeeping inventories, supplies, linens, equipment, and budgets while controlling costs and maintaining quality standards.
• Coordinate with other hotel departments to ensure seamless guest service and operational effectiveness.
• Ensure compliance with company policies, health and safety regulations, OSHA standards, and proper chemical handling procedures.
• Conduct ongoing safety training and promote a safe, clean, and compliant work environment.

Compensation: $70,000.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.