Senior HR Generalist
The Jor-mac Company Inc
Job Description
Job Description
Position Summary
The Senior Human Resources Generalist serves as the primary day-to-day HR resource for our Oshkosh facility and works closely with employees, supervisors, and leaders to provide practical, consistent, and employee-focused HR support.
This role is ideal for an experienced HR professional who is approachable, positive, confident, and solutions-oriented. The Senior HR Generalist will independently manage routine employee relations matters, coach leaders through workplace concerns, support recruiting and onboarding, administer HR programs and policies, and help ensure consistent application of company practices.
The successful candidate will be comfortable making recommendations and bringing forward solutions—not simply identifying problems—while recognizing when a matter should be escalated to HR leadership. This position works closely with the VP of Human Resources and other members of the HR team and will have ongoing support when navigating complex or higher-risk situations.
Essential Duties and Responsibilities
- Serve as the primary HR resource for employees and leaders at the Oshkosh facility.
- Build positive, credible relationships with employees, supervisors, and management while maintaining appropriate confidentiality and professional judgment.
- Respond to employee questions and concerns and work toward timely, practical resolutions.
- Coach supervisors and managers on employee relations, performance management, attendance, workplace conduct, and application of company policies.
- Review employee relations situations, gather relevant facts, recommend appropriate next steps, and escalate complex or high-risk matters when appropriate.
- Support corrective action and performance management processes, including documentation and preparation for employee conversations.
- Promote consistent application of company policies, practices, and employment decisions.
- Partner with leadership to identify solutions that balance employee needs, company policy, operational requirements, and business objectives.
- Support investigations into employee complaints and workplace concerns.
- Facilitate onboarding and orientation activities and help ensure new employees have a positive and effective start.
- Support employee retention efforts, new-hire follow-up, and identification of workplace trends affecting turnover or engagement.
- Assist employees and leaders with leave-of-absence processes, including FMLA and other company leave programs, in coordination with HR leadership and benefit administrators.
- Support benefit, payroll, timekeeping, and HRIS questions and coordinate resolution with appropriate internal or external resources.
- Maintain accurate employee documentation and HR records.
- Support employment changes including transfers, promotions, compensation changes, and separations.
- Participate in workforce planning, staffing reviews, and other HR initiatives supporting the Oshkosh operation.
- Monitor employee relations, attendance, turnover, recruiting, and other workforce trends and proactively identify areas requiring attention.
- Assist with HR training and communication for supervisors and employees.
- Support company culture, employee engagement, recognition, and other HR programs.
- Maintain knowledge of applicable employment laws and HR best practices.
- Perform other HR-related responsibilities and projects as assigned.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; equivalent combination of education and relevant HR experience will be considered.
- Minimum of 5 years of progressive Human Resources experience.
- Prior experience supporting employees and supervisors in a manufacturing, industrial, distribution, or similar operational environment strongly preferred.
- Demonstrated employee relations experience, including performance management, corrective action, workplace concerns, and policy interpretation.
- Working knowledge of federal and state employment laws and HR practices.
- Experience with recruiting, onboarding, leave administration, HRIS systems, and general HR operations.
- Experience working with an HRIS/payroll platform such as ADP Workforce Now is preferred.
Knowledge, Skills and Abilities
- Positive and approachable demeanor with a genuine desire to help employees and leaders.
- Confidence and sound judgment when addressing day-to-day HR situations.
- Solutions-oriented thinking and the ability to recommend a course of action rather than simply escalate problems.
- Ability to apply policies fairly and consistently, even when conversations are difficult.
- Strong interpersonal skills and the ability to build trust while maintaining appropriate boundaries.
- Ability to coach supervisors constructively while holding leaders accountable to company expectations.
- Strong verbal and written communication skills.
- Ability to have difficult or sensitive conversations professionally and respectfully.
- Good investigative, analytical, and problem-solving skills.
- Ability to distinguish between routine situations that can be handled independently and matters requiring escalation.
- Strong organization, documentation, and follow-through.
- Ability to manage multiple priorities in a fast-paced manufacturing environment.
- High level of integrity, discretion, and confidentiality.
Leadership Approach
This position does not require formal people-management responsibility; however, the Senior HR Generalist is expected to demonstrate leadership through influence, judgment, accountability, and partnership.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an all-encompassing list of responsibilities, duties, and skills required of personnel so classified. Reasonable accommodation to the essential functions of the job will be made if necessary.
Monday-Thursday 8:00am-5:00pmFriday 8:00am-12:00pm
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