Customer Service Representative- Gentle Care Pet Clinic
$18 - $20 per hourAmerivet
- # Customer Service Representative- Gentle Care Pet ClinicApply: Long Beach, CA: Part time: Posted Today: End Date: December 7, 2026 (29 days left to apply): JR109687# Client Service Representative (CSR) – Part-Time**Gentle Care Pet Clinic | Fountain Valley, CA****Compensation:** $18.00–$20.00 per hour, depending on experience **Schedule:** Approximately 20 hours per week **Experience:** Minimum 1 year of relevant experience## Position SummaryGentle Care Pet Clinic is seeking a friendly, dependable, and customer-focused Part-Time Client Service Representative (CSR) to join our veterinary healthcare team.The CSR is one of the first points of contact for our clients and plays an essential role in creating a positive experience for pet owners and their pets. The ideal candidate will have at least one year of customer service, receptionist, or front desk experience. Previous experience in a veterinary hospital or medical environment is preferred.We are looking for someone who is professional, organized, detail-oriented, and comfortable working in a fast-paced environment while managing multiple responsibilities.Experience with ezyVet veterinary practice management software is highly preferred.## Key Responsibilities### 1. Client Service & Communication* Welcome clients and their pets in a friendly, compassionate, and professional manner.* Answer incoming phone calls, respond to client inquiries, and direct calls appropriately.* Schedule, confirm, and manage patient appointments.* Communicate with clients regarding appointment reminders, follow-ups, and patient updates.* Assist clients with questions regarding veterinary services, procedures, and hospital policies.* Handle client concerns professionally and escalate medical questions to the appropriate veterinary team member.* Maintain positive relationships with clients and support an excellent client experience.### 2. Front Desk & Administrative Duties* Check patients in and out and maintain accurate client and patient information.* Create and update client accounts and patient records.* Process payments, invoices, deposits, and other financial transactions accurately.* Prepare and assist with presenting estimates for veterinary services and procedures.* Coordinate appointment schedules and support efficient patient flow.* Maintain organized medical records and administrative documentation.* Assist with daily opening and closing front desk responsibilities.* Maintain a clean, organized, and welcoming reception area.### 3. Teamwork & Hospital Operations* Work closely with veterinarians, veterinary technicians, and veterinary assistants to coordinate patient care.* Communicate appointment changes, client requests, and concerns to the appropriate team members.* Assist with coordinating surgical and medical appointments.* Support the veterinary team with administrative tasks as needed.* Follow hospital procedures, confidentiality requirements, and established protocols.* Contribute to a collaborative and professional working environment.## Qualifications & Requirements* Minimum of 1 year of customer service, receptionist, or front desk experience.* Previous veterinary hospital or animal healthcare experience preferred.* Experience with veterinary practice management software preferred.* **ezyVet experience is highly preferred.*** Strong verbal and written communication skills.* Excellent customer service and interpersonal skills.* Ability to multitask, prioritize responsibilities, and work in a fast-paced environment.* Strong organizational skills and attention to detail.* Basic computer skills, including email, scheduling, and data entry.* Ability to handle financial transactions accurately.* Dependable, punctual, and professional.* Ability to work collaboratively as part of a team.## Ideal Candidate ProfileThe ideal candidate is someone who:* Enjoys working with animals and interacting with pet owners.* Understands the importance of excellent client service in a veterinary environment.* Demonstrates empathy and patience when dealing with clients and their pets.* Can remain calm and professional under pressure.* Takes initiative and demonstrates accountability.* Is comfortable discussing estimates, payments, and hospital services with clients.* Demonstrates flexibility and willingness to support the needs of the practice.* Is eager to learn and contribute to the overall success of the hospital.## Employment Details* **Job Title:** Client Service Representative (CSR)* **Employment Type:** Part-Time* **Location:** Gentle Care Pet Clinic – Fountain Valley, California* **Expected Hours:** Approximately 20 hours per week* **Hourly Compensation:** $18.00–$20.00, depending on experience and qualifications* **Minimum Experience:** 1 year of relevant experience* **Preferred Experience:** Veterinary hospital or medical front desk experience* **Preferred Software Knowledge:** ezyVet## Why Join Gentle Care Pet Clinic?At Gentle Care Pet Clinic, we are committed to providing quality veterinary care while building lasting relationships with our clients and their pets.Our CSR team plays an important role in supporting our doctors and medical staff while ensuring that every client receives a welcoming, professional, and compassionate experience.If you are organized, enjoy working with people and animals, and want to be part of a collaborative veterinary team, we would love to hear from you!At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.Here’s what you can expect when you join our team:* Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.* Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.* Health, dental, vision, life insurance, and mental health resources to support your overall well-being.* Generous paid time off and holidays, because your personal time matters.* A supportive, collaborative environment where everyone feels a sense of belonging.Please note: Any Benefits listed above apply to full-time employees.At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.At AmeriVet we believe thriving teams build thriving communities. You will have the tools, resources and opportunities to grow your career – no matter where you start.
- J-18808-Ljbffr Amerivet
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative- Gentle Care Pet Clinic in Fountain Valley, CA vacancy
- ...Our Animal Dermatology Clinic (ADC) division... ...Animal Dermatopathology Services (ADS) provides veterinarians... ...for allergic pets. In additional to providing... ..., specialized care to patients and supporting... ...veterinary Pharmacy Customer Service Representative . This individual...SuggestedTemporary workWork experience placementMonday to Friday
Animal Outpatient Specialty Network
Newport Beach, CA2 days ago $23 per hour
...Care CoordinatorThe Care Coordinator supports a high-volume, multi-specialty medical clinic by managing patient intake, coordinating clinical services, and facilitating seamless communication among patients... ...professionalism and strong customer service throughout all...SuggestedContract workTemporary workWork at officeActalent
Fountain Valley, CA5 days ago$23 per hour
...California. About this job Job Title: Care CoordinatorJob Description The... ..., multi-specialty medical clinic by managing patient intake, coordinating clinical services, and facilitating seamless... ...of professionalism and strong customer service throughout all patient...SuggestedContract workTemporary workWork at office- ...healthier, brighter future for pets, pet parents and people... ...and operate 1,500+ pet care centers in the U.S.,... ...of preventive care clinics and eight distribution... ...recommendation of merchandise and services in accordance with... ...of risk of injury to customers, pets, and Pet Care...SuggestedMinimum wageLocal areaShift workNight shiftWeekend workAfternoon shift
Petco Health and Wellness
Tustin, CA2 days ago - ...PayActiv ~ Enhanced benefits: pet, home & auto insurance & more... ...is to guide and inspire our customers to make style a source of creative... ...of providing excellent service and selling totality of our assortment... ...-up application lessons, skin care consultations and treatments;...SuggestedHourly payFull timeFlexible hoursAfternoon shift
Bloomingdale's
Costa Mesa, CA16 days ago - JustFoodForDogs in Tustin, CA is seeking a Customer Service Specialist to be the primary contact for pet parents, answering questions, resolving issues, and guiding them on our products and services. This full-time, non-exempt role reports to the Customer Service Supervisor...Full time
$24 - $25 per hour
...Ultimate Staffing is actively seeking an experienced Customer Service Representative to join their client's dynamic team in California. The role is... ...it involves handling customer inquiries with precision and care. Position Overview Ultimate Staffing is actively seeking an...Hourly payLocal areaMonday to FridayDay shiftUltimate Staffing
Santa Ana, CA2 days ago- Client Service RepresentativeThe purpose of this position... .... The Client Service Representative (CSR) answers the... ...diverse clients and is caring, friendly, and efficient... ...slightly based on clinic needs. Candidates must... ...medical status of their pets.· Makes calls to clients...Monday to FridayDay shiftAfternoon shift
AmeriVet Veterinary Partners
Anaheim, CA5 days ago $19.91 - $28.12 per hour
...Job Opportunity at IKEAYou care about making a positive impact in... ...life for yourself.• Assisting customers and providing advice on the best... ...solutions, products and services to inspire and inform customers... ...meal deal, and referral bonus Pet insurance program Education assistance...Permanent employmentFull timePart timeLocal areaShift workNight shiftWeekend workIKEA
Costa Mesa, CA3 days ago$17.5 - $20 per hour
HELP HUB, Staffer (Customer Service Representative) (Level 1) Reports to: HH Lead, HH Asst. Manager, HH Manager, and Sr. HH Manager. Compensation:... ...location . A Help Hub Hamster’s main role is online customer care and information retrieval to deliver WOW customer...Full timeShift workWeekday work$21.5 - $23.5 per hour
...delivering outstanding patient care for an exceptional team of... ...of quality hands-on care and customized therapeutic exercise programs... ...communicates with all staff, including clinical and corporate employees, in a... ...building and customer service skills Ability to maintain...Hourly payFull timeWork at officeLocal areaMonday to FridayTherapy Partners Group
Costa Mesa, CA1 day ago- ...English and Spanish) Company Description We are a healthcare clinic that uses functional medicine, applied kinesiology, chiropractic... ...are seen on a daily basis. Since a big focus is quality of care, the patients are friendly and happy to be here. Company Description...Work at office
- ...Requirements: ~ Entry level / pref. 3+ year of customer service experience ~ Must have knowledge of... ...deliver high quality, person-centered care with dignity, respect, compassion and... ...every life we touch. ~ Ability to represent Company in an ethical and professional...Daily paidWork at office
Advanced Rehab Center of Tustin
Santa Ana, CAmore than 2 months ago $19 - $22 per hour
Clinical OperationsHuntington Beach,California Position at California... ...recruit & hire a Patient Services Representative. About Us PRN brings... ...’re all about personalized care, smart clinical insight, and... ...team, providing exceptional customer service and administrative...Full timeReliefWork at office$24 per hour
...centers—including Ovation Fertility—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers... ...Overview We have an immediate opening for a Patient Services Representative to join our team at Ovation Fertility in...Hourly payDaily paidFull timePart timeWork at officeImmediate startMonday to Friday$23 - $24 per hour
...Cancer Network is to provide unparalleled care to each patient that comes through our... ...do this by participating in important clinical research, encouraging screenings for... ...confidentiality Demonstrate exceptional customer service skills in the performance of work assignments...Hourly payWork at office$23 per hour
Description Kindred Hospital Santa Ana is a long-term acute care hospital offering the same in-depth care you would receive in a traditional... ...period. We partner with your physician and offer 24-hour clinical care seven days a week so you can start your journey to wellness...$60k - $150k
...Licensed Sales Customer Service Representative Job Category: Sales Location: Santa Ana, CA 92705, USA Job Type: Full-Time Job Details... ...critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of...Full time- Leoforce, a large network of medical clinics in Southern California, seeks a bilingual Vietnamese and English Medical Receptionist in Fountain Valley. You will greet patients, schedule appointments, manage records, and ensure HIPAA-compliant handling of information. The...Afternoon shift
$18 - $25 per hour
...reception skills to provide outstanding service while coordinating patient flow, managing... ...seamless patient experience. Facilitate patient care by managing medical records, reports, and... ...us We are a large network of Medical Clinics in the Southern California Area. Why join...Hourly payFlexible hoursAfternoon shift$71.3k - $150k
...to offer multiple financial products and services to millions of businesses and individual clients... ...and employee discount programs. Family Care: Paid maternity leave and paid paternity... ...parents); legal plan options; and pet insurance coverage. and so much more!...Immediate startFlexible hours- ...specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our... ...requirements listed below are representative of the knowledge, skill, and/or... ...entry and recording keeping. Customer-service orientated attitude with...Work at office
- Senior Customer Service RepresentativeBlackHawk Industrial provides you with the highest quality industrial products and... ....We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.The Senior Customer Service Representative plays a key leadership and mentorship role within the...Temporary workWork at officeLocal area
BlackHawk Industrial
Anaheim, CA4 days ago $22 - $25 per hour
...is redefining what primary care for older adults can look like... ...are, including in home, in clinic, and virtual visits. Welcome... .... We seek a patient services representative (PSR) passionate about delighting... ...offers appropriate apologies. Customer Service: Demonstrates active...Hourly pay$16.9 - $20.19 per hour
...Retail Sales AssociateWant to bring the "care" back to the vision care industry? We're... ...individuals who are passionate about helping customers look great and see great.Pay Class: Part... ...knowledgeable about optics, our products/services and managed vision care. The Sr. OS...Part timeRemote workWork from homeVisionworks of America
Santa Ana, CA5 days ago- ...ready to champion our cause: linking exceptional healthcare professionals with organizations devoted to delivering superior patient care. This isn't your average recruiting position. Forget about the hassles of managing endless hiring processes or handling numerous job...Remote job
$22 - $28 per hour
...provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices. Our employees... ...401K retirement planwith 3% company match. ~ Discounted pet insurance - woof! woof! meow! ~ Annual performance bonusand...Full timeWork from home1 day per weekOEC Group
Santa Ana, CA3 days ago- ...mutual respect, student learning, service, responsiveness, innovation,... ...lives of every patient they care for throughout their career.... ...and provide outstanding customer service to prospective students... ...Call Center, Customer Service Representative, receptionist, or office related...Part timeWork at office
West Coast University
Anaheim, CA5 days ago - ...today! Our most successful Nutrition Sales Consultants are pet owners themselves who care deeply about what they feed their pets. They love talking... ...members! Key Responsibilities Actively engage with customers and their dogs in-store and make personalized...Part time
JustFoodForDogs
Newport Beach, CA2 days ago $16 - $21 per hour
...using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. Learn and uncover customers'... ...life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a...Hourly payFull timeTemporary workWork experience placementSummer workImmediate startShift workWeekend workAfternoon shiftVerizon
Garden Grove, CA10 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative- Gentle Care Pet Clinic. Be the first to apply!
Related searches
- insurance customer service advisor Fountain Valley, CA
- customer success associate Fountain Valley, CA
- manufacturing customer service representative Fountain Valley, CA
- customer service attendant Fountain Valley, CA
- client service consultant Fountain Valley, CA
- customer associate Fountain Valley, CA
- customer support specialist Fountain Valley, CA
- customer service officer Fountain Valley, CA
- customer service rep remote Fountain Valley, CA
- customer advisor Fountain Valley, CA