Premium Host/Hostess

Premium Host/Hostess

Located in the heart of downtown Dallas, American Airlines Center is one of the nation's premier sports and entertainment venues, proudly serving as the home of the Dallas Mavericks (NBA) and the Dallas Stars (NHL). From championship games and sold-out concerts to world-class entertainment events, we create memorable experiences for millions of guests each year.

At Levy, we're passionate about delivering exceptional hospitality through innovative culinary experiences, outstanding service, and a commitment to excellence. As the exclusive food, beverage, and retail partner at American Airlines Center, our team plays a vital role in bringing every event to life.

Why Join Levy?

Whether you're launching your career or looking to take the next step, Levy offers more than just a jobwe provide opportunities to grow, develop, and make a meaningful impact alongside an industry-leading team.

As a team member, you'll enjoy:

• Competitive pay
• Instapay and high-interest savings through the View email address on click.appcast.io app (early access to earned wages)
• Career growth and professional development opportunities
• A collaborative, inclusive, and team-oriented culture
• Parking, meals, and merch perks
• The opportunity to be part of some of Dallas' most exciting sporting events, concerts, and special events

At Levy, we believe that diversity of thought, inclusion, and innovation are the foundation of our success. We are committed to creating a workplace where every team member feels valued, respected, and empowered to thrive.

Founded more than 40 years ago in Chicago, Levy has grown into an industry leader, partnering with over 200 premier sports, entertainment, convention, and hospitality venues across North America. Our passion for hospitality and relentless pursuit of excellence continue to redefine the guest experience.

Job Summary

Levy at American Airlines Center is seeking a warm, professional, and guest-focused event-based part-time Host/Hostess to join our Premium Clubs team. This role is responsible for creating an exceptional first impression by welcoming and seating guests, managing reservations, and supporting premium dining operations. The Host/Hostess will also assist with dessert cart service and other front-of-house responsibilities to ensure an elevated guest experience.

Essential Responsibilities

• Welcome guests with a friendly, professional demeanor and escort them to their tables based on reservations and seating availability.
• Manage guest reservations and respond to inquiries in person and by phone.
• Deliver exceptional hospitality while creating a welcoming, organized, and enjoyable dining experience.
• Coordinate with servers and management to optimize seating flow and guest service.
• Assist with the setup of buffet displays, signage, serving utensils, and dining areas.
• Support dining room operations by bussing and resetting tables as needed while following food safety and sanitation standards.
• Set up, maintain, and break down the dessert cart.
• Serve desserts, pastries, cakes, ice cream, coffee, and other specialty items with professionalism and attention to presentation.
• Maintain clean, organized, and guest-ready dining areas throughout each event.
• Follow all company food safety, sanitation, and workplace safety policies.
• Perform additional duties as assigned.

Qualifications

• High school diploma or GED preferred.
• Minimum of one (1) year of experience in hospitality, food and beverage, hotels, clubs, restaurants, or premium dining environments preferred.
• Previous stadium, arena, entertainment venue, or fine dining experience is a plus.
• Valid TABC Certification and ServSafe Food Handler Certification (or the ability to obtain within the required timeframe).
• Outstanding customer service, communication, organization, and interpersonal skills.
• Ability to remain composed and professional in a fast-paced, high-volume environment.
• Ability to work independently and collaboratively as part of a team.
• Ability to read, write, and communicate effectively in English.
• Flexible availability to work evenings, weekends, holidays, and special events.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 2550 pounds as needed.
• Ability to bend, reach, and move throughout the dining room during service.

Apply to Levy today! Levy is a member of Compass Group USA.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the View email address on click.appcast.io app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.