Client Service Specialist

Job Description

Elevate Your Career in Customer Service - Urgently hiring a Client Service Specialist in St. Louis!


Job Title : Client Service Specialist
Pay : $17 - $17.50 per hour
Hours : 2nd shift (2:00 pm - 12:00 am) Wednesday-Saturday or 3rd shift (12:00 am - 10:00 am) Wednesday-Saturday or Sunday-Wednesday
Start Date : ASAP


Looking for a role that offers hands-on experience in a fast-paced tech environment? Join a growing organization based in Maryland Heights that values a vibrant work culture, career growth, and internal promotion.


As a Client Service Specialist, you'll play a vital role in supporting a dynamic team and ensuring smooth client interactions every day. You will be responsible for managing incoming calls, resolving customer issues efficiently, coordinating maintenance visits with clients, and documenting all follow-up activities. You'll monitor critical alarms, dispatch emergency technicians when needed, and support the team with various administrative tasks to maintain excellent service standards.


What You'll Do
As a Client Service Specialist, you will be responsible for:
Answering inbound calls promptly and professionally, addressing customer inquiries and resolving problems efficiently.
Coordinating maintenance visits with clients, scheduling appointments, and following up to ensure service completion.
Monitoring system alarms and dispatching emergency technicians promptly to urgent situations.
Documenting all interactions and maintaining accurate records of service activities for tracking and reporting purposes.
Assisting the management team with additional duties as needed to support overall office operations.


What You'll Bring
The ideal candidate for this role will have:
A minimum of 2 years of recent experience working in a professional office or customer service environment.
Strong verbal and written communication skills to interact confidently with clients and team members.
Exceptional problem-solving skills and the ability to manage multiple priorities under pressure.
Proficiency in Microsoft Office and basic computer skills.
A positive attitude, professional demeanor, and a customer-focused mindset.


Why Join Us in St. Louis?
Enjoy a collaborative and engaging work environment that promotes growth and internal advancement.
Competitive hourly pay with opportunities for overtime and benefits.
Friendly team culture that values your contributions and encourages professional development.
Supportive management focused on your success and career path.
Affordable health and prescription coverage with no waiting period, plus additional benefits once hired full-time.


Location & Schedule :
This is a full-time, in-office position based in Maryland Heights, St. Louis, MO. Shifts vary between 2nd and 3rd shifts, with specific schedules provided upon hiring.


Ready to Take the Next Step?
If you're ready to launch your career as a Client Service Specialist in St. Louis, apply today or contact our recruiting team for more details. Don't wait- we're hiring now to add talented professionals like you to our team!

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Why Start Your Career Journey with Stivers?
Stivers has been connecting talented professionals with leading companies for decades. Whether you're searching for temporary, temp-to-hire, or permanent opportunities, our team is here to help you achieve your career goals.

Learn more about:

• Current job openings in your area
• How Stivers supports your career success
• Expert tips and resources for job seekers

Take the next step in your career with Stivers-apply today and let us help you find your perfect match!
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Equal Opportunity Employer:
Stivers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Stivers will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.