Senior Business Systems Analyst

Position Overview At PNC, our people are our greatest differentiator and competitive advantage. We work together each day to foster an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Senior Business System Analyst within PNC’s AMG Tech organization, you will be based in Pittsburgh, PA or Dallas, TX. Responsibilities Communicate clearly with both technical and business teams. Apply strong analytical, problem‑solving, and organizational skills to deliver solutions for IT and business management. Provide solutions for applying technology to business opportunities and plan and implement cross‑functional applications. Identify, evaluate, and configure cost‑effective systems that meet business requirements. Monitor client experiences and feedback on the use of business applications to enhance system productivity. Serve as a senior‑level consultant to internal business groups on process‑improvement projects designed to improve business results. Analyze, define, and document client requirements and revise existing systems logic challenges as necessary. Utilize strong requirements elicitation and documentation skills to translate business needs into detailed functional, technical, and data‑mapping requirements while assessing business impact. Support and execute multiple testing phases, including requirements validation, functional testing, integration testing, and UAT. Identify and drive process improvements, leveraging automation and streamlined workflows to increase operational efficiency. Qualifications Preferred Skills : Application Development, Business Management, Customer Solutions, Data Mapping, Design, Group Problem Solving, Process Improvements, Release Management, Requirements Gathering, Software Solutions, User Acceptance Testing (UAT), User Experience (UX) Design. Competencies : Business Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis. Work Experience: Roles at this level typically require a university/college degree with 2+ years of relevant professional experience. In lieu of a degree, comparable education, job‑specific certification(s), and experience (including military service) may be considered. Education: Bachelor’s degree required. Certifications: None required. Benefits Medical and prescription drug coverage (including a Health Savings Account). Dental and vision options. Life, disability, and short/long‑term plans. 401(k) with PNC match, pension, and stock purchase plans. Dependent care and back‑up child/elder care and adoption reimbursement. Educational assistance programs fully paid for select programs. Robust wellness program with financial incentives. Paid time off: up to 11 paid holidays each year; 9 occasional absence days each year; 15 to 25 vacation days each year depending on career level; maternity and/or parental leave. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section19 of the FDIA and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or FINRA, which prohibit the hiring of individuals with certain criminal history. #J-18808-Ljbffr