Pharmacy Operations Manager

Introduction We are seeking a Pharmacy Operations Manager with Del Sol Medical Center to promote growth and unlock possibilities. At HCA Healthcare, we are committed to the care and improvement of human life. Share your leadership skills and come make a difference with us! Benefits Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing. 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service). Employee Stock Purchase Plan with 10% off HCA Healthcare stock. Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more. Consumer discounts through Abenity and Consumer Discounts. Retirement readiness, rollover assistance services and preferred banking partnerships. Education assistance (tuition, student loan, certification support, dependent scholarships). Colleague recognition program. Time Away From Work Program (paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence). Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income. Learn More About Employee Benefits. Note: Eligibility for benefits may vary by location. Job Summary and Qualifications The Pharmacy Operations Manager provides managerial support to the Director of Pharmacy and other Pharmacy Department Leadership through day‑to‑day departmental leadership and coordination of pharmacy workflow. The operations manager will coordinate and supervise the daily activities of Pharmacy staff, delegating assignments as necessary in accordance with established policies and procedures and to maintain department productivity. This position is responsible for helping to create a patient and customer–focused department in support of the delivery of exceptional patient care. The Pharmacy Operations Manager will also be responsible for attracting and developing a team of highly capable, committed supervisors and staff through recruiting and interviewing candidates that have a passion for patient and customer centered care. Manage and supervise Pharmacy operations, formulating and implementing institutional policy and practice at the department level, and overseeing day‑to‑day operations and workflow. Assist in the planning, development, organization, operation, and evaluation of pharmacy services; assess and change pharmacy operations in coordination with the pharmacy management team. Assist in maintaining appropriate information systems to optimize pharmacy workflow. Assure pharmacy staff development, new employee orientation, and ongoing training in coordination with other pharmacy managers. Ensure that policies and procedures are updated and followed in coordination with the pharmacy management team. Assure compliance with pharmacy laws and provide staff guidance regarding regulatory agencies including The Joint Commission standards, National Patient Safety Goals, and USP 797; participate in quality assurance activities to evaluate and maintain safe medication practices. Assist with budget preparation and ongoing cost containment initiatives for medication use and operations; provide other management reports as required. Assure compliance with departmental productivity targets and assist with staffing proposals. Direct the preparation of written or oral reports at shift change to communicate incomplete assignments and potential patient safety concerns, ensuring continuity of medication therapy and that patient charges and credits are processed in a timely fashion. Coordinate with the Information Systems Pharmacist on operational activities related to informatics, order entry systems and automated dispensing cabinets. Coordinate with the Pharmacy Buyer on operational activities related to drug use, control, inventory and billing. Help ensure proper control of pharmaceutical controlled substances and maintain proper records and inventories. Assist in the recruitment, interviewing and evaluation of pharmacists, pharmacy residents, pharmacy technicians and pharmacy interns as applicable; coordinate new hire training. Assist with personnel performance reviews and the development and retention of competent personnel in coordination with the Technician Supervisor; conduct coaching and staff mentoring sessions when necessary. Ensure appropriate staffing of pharmacists and pharmacy technicians, maintaining skills to assist with staffing as necessary. Ensure the accuracy of time‑away‑from‑work records in coordination with other department managers. Develop pharmacist schedules and supervise pharmacists and technicians in the performance of their assigned duties on a daily basis, prioritizing tasks during staffing shortages. Help coordinate the experience of Pharmacy interns in the pharmacy and provide a rotation for Schools of Pharmacy as part of their experiential education programs. Assume other responsibilities in the management of the Pharmacy Department as delegated by the Director of Pharmacy. Implement strategies designed to strengthen the pharmacy program. Adhere to facility and departmental policies and procedures, objectives, and quality assurance programs as well as safety, environmental and infection control standards in the performance of work duties. Maintain professional growth and development through continuing education seminars, workshops, and professional affiliations to remain current in the field of expertise. Maintain knowledge regarding the facility’s utilization of automated dispensing processes, including the use of automated dispensing cabinets, software systems, over‑wrap packaging, and bar‑coding. Accurately provide education or in‑services on medication‑related policies and procedures to healthcare professionals, students, and patients as needed. Retrieve, analyze, evaluate and interpret scientific literature to provide accurate, concise, applicable, and timely drug information responses to healthcare professionals. Manage systems for storage, preparation and dispensing of medicinal agents using appropriate techniques while following the health systems policies; effectively supervise personnel involved in these processes. Collaboratively work with all individuals involved in the medication dispensing and use process as appropriate. Attend meetings and participate on committees as required. Assist with the coordination and safe dispensing of alternative medications in response to medication shortages. Maintain a productive, collaborative relationship with hospital staff and vendors. Qualifications TX Pharmacist Bachelor’s Degree PharmD About Del Sol Medical Center Del Sol Medical Center is a full‑service, acute‑care hospital in east El Paso, Texas. It has a Level II trauma designation and 300 + patient beds. Services include emergency care, cardiac care, women’s services, Level III NICU, rehabilitation, a bariatric clinic, and a minimally invasive surgery center. Del Sol Medical Center is part of Las Palmas Del Sol Healthcare and a leading provider in the region. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr