Virtual Travel Client Services Coordinator

Dream Trips Hn

We are looking for a detail-oriented and customer-focused Virtual Travel Client Services Coordinator to support clients throughout their travel journey. In this role, you will play a key part in delivering a smooth and enjoyable travel experience by providing timely assistance, helpful information, and proactive communication.

Key Responsibilities

Communicate with clients via email, phone, and chat in a professional and friendly manner
Review travel itineraries and confirm trip details with accuracy
Provide relevant information about destinations, travel requirements, and guidelines
Proactively follow up with clients prior to departure to ensure readiness
Respond to inquiries and resolve concerns efficiently
Escalate complex issues to the appropriate team when necessary

Qualifications

Strong communication and interpersonal skills
Excellent organizational and time-management abilities
Comfortable using online tools and digital platforms
Customer service experience is preferred
Interest in travel and helping others plan memorable experiences

What We Offer

100% remote work environment
Flexible hours
Training and ongoing support
Opportunities for professional growth
Collaborative and supportive team culture

Apply

Vacancy posted 1 day ago

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