Patient Service Representative

$19 per hour

ALLMED Staffing

Patient Service Representative

Large managed care company is looking for patient service representatives to help with call wait times and take inbound calls providing provider appointments and general inquiries.

Work location: 6161 N State Highway 161, Irving, TX 75038

Pay: $19.00

Contract dates: ASAP - 8/31/26

Hours: M-F, 8-5

Responsibilities

Answer inbound calls from patients and providers regarding appointments and general inquiries
Refer calls to providers according to protocols
Track appointments and document information completely, timely, and accurately
Make outbound calls to remind patients of appointments or to coordinate resolution of care opportunities with patients, providers, and pharmacies.
Maintain confidentiality and adhere to HIPAA requirements.

Qualifications

Highschool/GED or equivalent
Excellent oral and written communication skills
Previous customer service in a healthcare setting is preferred
Must be able to multi-task

Apply

Vacancy posted 4 days ago

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