Senior Engineering Manager, Marketplace

Senior Engineering Manager – Marketplace Optimization As the Senior Engineering Manager on the team for Marketplace Optimization, you will lead high-impact engineering squads that turn marketplace strategy and ML-backed signals into reliable production systems. You’ll partner closely with Product, Machine Learning, and Capital Markets to deliver scalable capital routing, matching, and monetization automation capabilities that directly affect borrower outcomes and capital performance. How you’ll make an impact Define and execute the team’s technical roadmap : deliver matching, offer-selection, monetization, and target-return logic and features that improve marketplace outcomes Build and grow a high-performing engineering team : hire, mentor, and develop engineers and ICs; establish clear expectations and career growth paths Drive technical excellence : own architecture and delivery decisions for scalable, fault‑tolerant services, data pipelines, and APIs that integrate with ML models and capital systems Collaborate cross‑functionally with Product, ML, Capital Markets, and Risk to translate business goals into prioritized, measurable engineering work Own operational reliability and observability : establish SLOs/SLIs, alerting, runbooks, and post‑incident practices to ensure marketplace integrity and fast incident response Lead delivery and execution : unblock teams, manage technical and organizational risks, and ensure high‑quality, timely releases while balancing speed and safety Qualifications Bachelor’s degree in Computer Science, Engineering, or Mathematics, or a related field (or its equivalent) + 8 years of experience, including at least 3 years of direct people management experience. Proven success leading and scaling high‑performing engineering teams (e.g., growing headcount, improving delivery metrics, or managing multiple squads) Demonstrated domain expertise in marketplace optimization, pricing/fee/monetization, or routing systems at scale Demonstrated ability to partner closely with Product, and ML teams to deploy models at scale and build scalable production‑ready systems Exceptional communication skills with the ability to influence technical and non‑technical audiences Strong analytical, organizational, and strategic thinking skills with a bias for action Hands‑on familiarity with cloud platforms (AWS/GCP/Azure), containerization and orchestration (Docker/Kubernetes), and scalable API design Experience with streaming and event architectures (e.g., Kafka, Pub/Sub) and modern data platforms Track record operating in regulated or compliance‑sensitive environments and building systems that support auditability Background in statistics, economics, or applied ML domains Demonstrated success building observability and reliability practices (SLO/SLI design, monitoring, alerting, post‑incident process) and scaling engineering processes across multiple teams Location Position Location – This role is available in the following locations: Remote, San Mateo, Columbus, Austin Time Zone Requirements This team operates across all U.S. time zones. Travel Requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to still spend high quality time in‑person collaborating via regular onsites. The in‑person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2‑4 consecutive days at a time. Compensation In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote – Anticipated Base Salary Range $186,100—$257,500 USD Benefits Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees Affordable medical, dental, and vision coverage, with multiple plan options – Upstart covers 90% to 100% of the cost depending on the plans you choose Health Savings Account contributions from Upstart for eligible plans Income protection benefits, including company‑paid Basic Life, AD&D, and Short‑ and Long‑Term Disability coverage, with options to purchase supplemental coverage Paid time off, sick and safe time, and company holidays Paid family and parental leave to support caregiving and major life moments Family‑centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving Employee Assistance Program (EAP) offering mental health support and life‑centered resources Financial wellness resources, including access to financial planning tools and a financial concierge service Annual wellness allowance to support your physical and emotional well‑being and personal development, based on what matters most to you Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from Connection and community through team events and onsites, all‑company updates, and employee resource groups (ERGs) Onsite perks, including catered lunches and fully stocked micro‑kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!) Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please email View email address on click.appcast.io Privacy Policy: #J-18808-Ljbffr Upstart