Operations Specialist Instructor-Petaluma, CA

DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations.

At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs.

DVS is looking for an Operations Specialist Instructor to join our team. The work location will be Petaluma, CA.

Reporting to the Site Lead, the Operations Specialist Instructor shall provide instruction in the field of land-based operations to include Search and Rescue and Command Center Operations. This is a non-exempt Service Contract Act (SCA) position.

Hourly Base Rate: $32.65/hr to $36.61/hr. This position qualifies for a Signing Bonus and a Health & Welfare stipend of $4.98/hr as outlined in the Wage Determination for this location.

Essential Duties and Responsibilities (other duties may be assigned)

Responsible for instruction on Command Center missions to include search and rescue, marine safety, aids to navigation, ice operations, marine environmental protection/response, enforcement of laws and treaties, ports, waterways, and coastal security, risk management, and other objectives as they pertain to U.S. Coast Guard Command Center operations.

Supervisory Responsibilities

Responsible for successful classroom management and oversight to include associated quality, student, classroom, time, and other supervisory aspects of performance related to job responsibilities.

• Achieves client-established quality objectives for instruction and classroom management.

Includes but is not limited to

• Quality instructor performance capable of ascertaining the level of the class knowledge and teaching at the appropriate level.
• Capable of controlling the discipline of the class.
• Demonstrates a high level of professional management in performing training activities and facilitating classroom environments all times.
• Maintains regular class schedule.
• Adheres to a zero tolerance policy of inappropriate language at all times.
• Class schedule is managed in accordance with course curriculum outlines.
• Manages a safe, comfortable training environment, ensures sufficient materials are available, and resolves disruptive student behavior.

Measurement of Performance

The Site Lead will establish performance metrics for the Operations Specialist Instructor within the first thirty (30) days of employment.

• Accomplish a rating of satisfactory or above on 80% of the course evaluations following each course convening.
• Follows guidance in instructional materials 100% of the time.
• Accomplishes a rating of demonstrated competency or better on the Coast Guard Instructor Feedback Form as measured annually.
• Receives no measure less than 3 on a scale of 5 for each of the 14 assigned instructor competencies.
• Demonstrates effective communication, collaboration, and teamwork with all Government and Contract team members.
• Completed and delivered tasks and work products shall be in conformance to the USCG Training System Standard Operating Procedures, timely, complete, and documentation shall, upon final acceptance, be free from technical or typographical errors 90% of the time

Requirements

• Two (2) years experience as a primary classroom instructor
• Desired but not required: Have at least 5 years of rated/commissioned operational experience as a qualified CIC Watch Supervisor and Operations Unit
• Controller in the U.S. Coast Guard or equivalent in the U.S. Navy
• Three (3) years experience in the Command, Control, and Communications field including,
• Proper handling of sensitive and classified material and spaces
• configuration of voice circuits
• radio operating procedures
• Coast Guard mission areas
• policy and operations of Coast Guard C3 equipment; basic understanding of geo-location coordinates
• managing and coordinating resources during a search and rescue (SAR) case prosecution
• specific duties in a Combat Information Center (CIC) environment
• configuring and operating specific C4I systems
• tracking and displaying contacts on RADAR systems
• production and execution of situation reports and communications plans
• provide accurate shipping and navigation picture
• policy and operations of Coast Guard C3 equipment;
• understanding of geo-location coordinates.
• No security clearance required.

Physical and Mental Qualifications:

• Maintain focus and awareness throughout scheduled working hours.
• Perform tasks requiring prolonged periods of sitting or standing at a desk, utilizing a computer, mouse, and keyboard.
• Lift and move objects weighing up to 15 pounds as needed.
• Exhibit excellent verbal and written communication skills, with a strong command of the English language.
• Demonstrate the ability to work independently while also collaborating effectively as part of a team.
• Quickly learn and retain routine tasks and processes.
• Possess strong organizational skills, attention to detail, business correspondence proficiency, and self-management capabilities.
• Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request.
• Accept and adapt to additional responsibilities or changes to assigned duties as determined by DirectViz Solutions (DVS).

If you thrive on solving complex problems and building meaningful connections, we'd love to hear from you. Join our team and make an impact today!

DirectViz Solutions, LLC (DVS) is an equal opportunity employer who prohibits discrimination and harassment against any employee or applicant for employment based on race, , sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.

DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.