Business Analyst

Target Salary Range : $65,000 - $85,000 *This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary Position Overview Operating as a key member of the ClaimCenter team within the broader Claims Technology and Operations organization, this individual will play a central role in supporting ongoing platform enhancements through detailed requirement gathering, analysis, and solution design. This position will serve as a critical liaison between claims business stakeholders and technical delivery partners, ensuring that operational needs are clearly understood, accurately translated, and effectively implemented within ClaimCenter solutions. Responsibilities Conducting stakeholder analysis. Documenting business requirements (i.e., user stories), success criteria, and training documentation. Creating business cases and feasibility studies. Facilitating communication between business stakeholders. Documenting business scenarios while participating and facilitating User Acceptance Testing. Assisting with backlog refinement. Align with and support the respective Product Owner and delivery team regarding Agile best practices including: refining and prioritizing backlogs, creating user stories, conducting demos, and participating in PI planning sessions and other ceremonies. Experience supporting prior data conversions and validating results (e.g., reconciliation and data quality checks). Experience partnering with Data Governance teams, including reference data management. Working knowledge of SQL and relational databases (e.g., SQL Server), including writing queries to analyze and validate data. Understanding of data modeling concepts, including hierarchical data structures and ERDs. Ability to interpret and analyze JSON structures. Familiarity with Databricks is required. Experience with cloud platforms required; Azure preferred. Exposure to API testing tools such as Postman is beneficial (not required). Qualifications Experience: 2+ years of claims, operational support, project management and/or experience in IT delivery/implementation preferred. Knowledge of Guidewire ClaimCenter is preferable. Proficient in Agile methodologies and practices. Excellent verbal and written communication skills. Ability to communicate technical information in a business-friendly manner. Ability to manage multiple and multi-faceted stakeholders. Solution-oriented, creative thinker. Strong strategic thinking, analytical, and problem-solving skills, with the ability to make sound decisions and drive results. Attention to detail and focus on accuracy. Highly ethical, professional, and trustworthy, with a commitment to compliance and integrity. Flexible, adaptable, and resilient, with the ability to work effectively in a dynamic and changing environment. #J-18808-Ljbffr