Account Manager

Account ManagerProblem-solvers thrive here. Are you looking for stability, purpose, and a place where your work truly matters? Here at Creedence, you don't just manage accounts - you protect production by partnering with operators. Creedence Energy Services is a family oriented and safety focused production chemicals company servicing the energy sector. We are a growing company committed to providing the best innovation, technology, and service to our customers. We realize the secret to our success if found in the people we surround ourselves with and the culture we create. If you are looking for a rewarding, long-term career in the energy industry, apply today!Location: Midland/OdessaFLSA Status: Salaried, ExemptRemote Status: On-siteBenefits (eligible the first of the month after your start date):Health Insurance - traditional and high deductible plan choice; single HDHP premium 100% paid by companyDental and Vision InsuranceLife and Disability Insurance401k with company match, immediate eligibilityPaid vacation, sick, and holidaysFRs and PPE providedPaid trainingAnnual BonusesJob SummaryOversees assigned customer accounts and ensures work is performed to customer specifications.ExpectationsExpected to design and develop project plans. Exercises discretion and independent judgment. Self-motivated, organized and effective communicator. Excellent communication and customer service skills. Requires no supervisionEssential DutiesDevelop and maintain strong, long-term relationships with customer accountsProvide strong account leadership through a consultative sales approach with accountsDevelop a customer retention programGenerate and submit bids to customers as requestedUnderstand key business drivers of customer accounts in order to provide effective solutionsPrimary point of contact for all matters specific to assigned customersEnsure job tickets are generated & receivedResolve issues on assigned job sites and with customersTravel to field locations to conduct sales meeting and for issue resolutionAchieve and sustain revenue and customer targetsForecast future work and resourcesRoutinely reports chemical usage and KPI data to customerAssist technical team with RFPsAid other Account Managers in achieving all required tasks of customersWork with technical team to determine optimal monitoring programCollect samples from wellsite and conduct water analysesWork well independently and as a teamProvides excellent customer serviceQualificationsEducation/Experience: High school diploma or GED required. Minimum 3 years of oil and gas production chemical experience. Proven record of customer service and account management success. Experience with oil and gas surface and downhole equipment required. Requires fundamental understanding of production chemical technical challenges.Certifications/Licenses: None required.Driving Requirements: Valid driver's license required.Physical Requirements – Lift, push, pull and carry up to 50 pounds chest high. Must be able to reach, push, pull, and grasp with arms and hands. Will require standing, crouching and/or kneeling, sitting, walking, driving, and transitioning in/out of vehicles. Must be able to talk, hear, and see. Required to have the visual acuity to safely and legally operate motor vehicles.Work Environment – Some exposure to environmental conditions such as extreme weather, precipitation, and wind. Potential exposure to harmful chemicals, dust, odors, fumes, oil, and gases. Noise level is typically moderate, occasionally loud.Financial Skills – Understands the financial implications of business decisions, monitors market competition, targets potential customers for business development.Communication Skills – Effective verbal and written communication skills as well as providing excellent customer service.Cognitive Skills – Demonstrate strong field awareness and practical problem-solving skills to evaluate wellsite operations, identify challenges, and implement effective solutions in real time. Exercise independent judgment and leadership when coordinating service activities, addressing customer and field issues, and adjusting plans to meet changing site conditions. Communicate clearly and decisively with customers, field personnel, and leadership to ensure safe, efficient operations and sustained account performance.Language Skills – Ability to read, interpret, and understand documents such as safety rules, operating instructions, and procedure manuals. English language fluency in reading, writing, speaking, and comprehending. Bi-lingual beneficial.Computer Skills – Efficiently navigate a web browser, mobile applications, Microsoft Office 365 Suite (Excel, Teams, Word, SharePoint, One Note, etc.). Proficiency in designing spreadsheets, creating advanced formulas, charts and tables required. Must be able to design professional presentations.Work Ethic – Be trustworthy, dependable, respectful, and truthful with a commitment to safety and excellent customer service. Follow company policies and procedures and take responsibility for your own actions. Must pass a pre-employment drug test, background check, motor vehicle record check, and education verification.Creedence is an Equal Opportunity Employer.