Remote Lead, Customer Experience Analytics
Pearson
New York, NY
- Remote job
Pearson is hiring a Lead Specialist, Business Analytics for Customer Experience (CX). This role leverages CX best practices and data analysis to deliver actionable insights from structured and unstructured feedback. You will work with teams to define data models, identify gaps, source new feedback, and apply AI to close the loop. Responsibilities include analyzing CX data across geographies, building self-service dashboards, and presenting insights to drive business decisions. #J-18808-Ljbffr Pearson
Vacancy posted 4 days ago
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